Senior Project Manager - Digital Marketing - Remote Eligible

Senior Project Manager

Remote Talent LatAm is partnering with our client, a growing digital marketing company, to hire a Senior Project Manager to lead the project management function and drive operational excellence. This is a strategic leadership role, not just task management.

You will own the systems, processes, and governance that stop bleeding margin and keep clients happy without burning out the team. You'll work directly with leadership to solve the most pressing operational challenges: budget visibility, resource allocation, and cross-department coordination.

If you're energized by fixing financial chaos and building systems that scale, this is your role.

What You'll Own

You'll spend 80% of your time on:

• Building budget tracking systems that prevent margin bleed
• Creating dashboards that show leadership what's actually happening
• Designing workflows that make the team more profitable without working harder
• Making tough calls about resource allocation and timeline enforcement
• Coaching the Junior Project Manager to handle tactical execution

You'll spend 20% of your time on:

• Resolving escalations that can't be handled at lower levels
• Attending key client meetings as needed
• Strategic planning with leadership

Responsibilities

Time Budgeting & Profitability Governance (Your #1 Priority)

• Deploy and manage real-time budget vs. actual tracking for all client accounts
• Establish weekly budget review cadence with account teams
• Create and enforce escalation protocols (alerts at 80%, 100%, 115% of budget)
• Implement hard stops at 100% budget requiring MA approval to continue
• Build and maintain profitability dashboard for leadership with monthly reviews

Capacity Planning & Resource Allocation

• Maintain visibility into team capacity across all departments (SEO, Paid Media, Content, Dev)
• Forecast resource needs and flag capacity constraints before they become crises
• Balance workloads across team members to prevent burnout and ensure quality
• Partner with leadership on hiring decisions based on capacity data

Process Improvement & Standardization

• Audit existing workflows within first 30 days and present gap analysis to leadership
• Identify and implement quick wins that immediately improve efficiency
• Create urgency hierarchy and priority matrix so not everything is "urgent"
• Standardize project workflows in ClickUp with templates and automations
• Document all processes and train team on new systems

Cross-Department Coordination

• Serve as the operational hub connecting SEO, Paid Media, Content, Dev, and Client Success teams
• Resolve resource conflicts and timeline dependencies across departments
• Ensure smooth handoffs between teams during client onboarding and project execution
• Facilitate communication without becoming a bottleneck

Client Escalation Management

• Own the resolution of project-related client escalations
• Partner with Account Managers to ensure client expectations are managed proactively

Team Leadership

• Manage and mentor the Junior Project Manager
• Define clear task distribution: Sr. PM owns 80% strategic work, Jr. PM owns 80% admin/execution
• Build a scalable PM function that grows with the agency