Title Services Vendor Representative - Remote

Title Services Vendor Representative

See yourself at Radian? We see you too. At Radian, we see you. For the person you are and the potential you hold. That's why we've embraced a new way of working that lets our people across the country be themselves, be their best and be their boldest. Because when each of us is truly seen, each of us gives our best -and at Radian, we'll give you our best right back. Studies have shown that job seekers may hesitate to apply for jobs unless they meet every single qualification listed. We strive to see the potential in each applicant, so if you're excited about this role but your experience or education level doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

The Title Services Vendor Representative works at the direction of the Title Services Vendor Manager of the Business Process Management Team and is responsible for the production management of RSS's vendors in ResWare. These responsibilities include the active management of vendor assigned work from order placement through delivery, vendor communications, and vendor billing. Additional responsibilities will include file reassignment, research of billing discrepancies, vendor invoice reconciliation, and other administrative functions assigned by the Title Services Vendor Manager.

Primary Duties and Responsibilities:

• Monitor vendor work queues to ensure timely delivery back to Radian within service level agreement (SLA).
• Manage vendor communications, including issue resolution, order escalations, reassignments, and fee approvals.
• Review vendor invoices and pay bills in ResWare, researching discrepancies and correcting erroneous payments.
• Review and reconcile vendors' monthly billing statements versus bills paid in ResWare.
• Perform other duties as assigned or apparent.

Qualifications:

• Basic Education and Prior Work-Related Experience:
• Degree Requirement: HS Diploma or GED
• Work Experience: 2 or more years of prior work-related experience
• Additional Qualifications:
• Ability to work high order volumes with speed and accuracy.
• Proficiency in Microsoft Office (Outlook, Excel and Word);
• Adaptable: adapts to new, different, or changing requirements
• Attentive to detail.
• Ability to work independently.

See Why You Should Join Us:

• Competitive Compensation: anticipated base hourly rate from $17.00 to $24.00 based on skills and experience. This position is eligible to participate in an annual incentive program.
• Rest and Relaxation. This role is eligible for 20 days of paid time off annually, which is prorated in the year of hire based on hire date. In addition, based on your hire date, you will be eligible for 9 paid holidays + 2 floating holidays. Parental leave is also offered as an opportunity for all new parents to embrace this exciting change in their lives.
• Our Company Makes an Impact. We've been recognized by multiple organizations like Bloomberg's Gender-Equality Index, HousingWire's Tech 100, and The Forum of Executive Women's Champion of Board Diversity. Radian has also pledged to SHRM's CEO Action for Inclusion & Diversity commitment.
• Comprehensive Health Benefits. Multiple medical plan choices, including HSA and FSA options, dental, vision, and basic life insurance.
• Prepare for Your Future. 401(k) with a top of market company match (did we mention the company match is immediately vested?!) and an opportunity to participate in Radian's Employee Stock Purchase Plan (ESPP).
• Homebuyer Perks. Our Homebuyer Perks program helps employees navigate the home searching, buying, selling, and refinancing processes and provides valuable financial benefits to encourage, enable, and support home ownership.
• Additional Benefits. To learn more about our benefits offerings, visit our Benefits Page.

Radian is a fintech servicing the mortgage and real estate services industry. As a team, we pride ourselves on seeing the potential of every person, every idea and every day. Seeing each other at Radian goes far beyond our open, flexible culture. It means seeing our people's potential - and creating inspiring career paths that help them get there. Or seeing new pathways and innovating for the future of our industry. It means seeing each other for all that we are. And it means seeing our purpose as one that extends beyond the bottom line - having an impact on communities across the country to help more people achieve the American Dream of homeownership. We hope you'll see yourself at Radian. See more about us at Radian.com.

Understanding the qualities and characteristics that define a Leader and an Employee is important to building our future-fit workforce. Radian's future is only as bright as its people. For that reason, our People Plan includes profiles to support the qualities and characteristics that each Leader as well as each Employee should embody upon hire or via development.

EEO Statement: Radian complies with all applicable federal, state, and local laws prohibiting discrimination in employment. All qualified applicants will receive consideration for employment without regard to gender, age, race, color, religious creed, marital status, gender identity, sexual orientation, national origin, ethnicity, ancestry, citizenship, genetic information, disability, protected veteran status or any other characteristic protected by applicable federal, state, or local law. An applicant's criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. The material duties include those listed in the "Primary Duties and Responsibilities" section above, as well as the ability to adhere to Company policies, exercise sound judgment, effectively manage stressful situations, work safely and respectfully with others, exhibit trustworthiness, and safeguard confidential information belonging to the Company and its customers. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Opportunity Employer Details: To learn more about Radian's Code of Conduct and Ethics and workplace conduct, please click [here]. Radian participates in E-Verify [] (en espanol []). Learn more about your rights under immigration laws [] (en espanol []). View the "Know Your Rights: Workplace Discrimination is Illegal" poster []. View "Employee Rights under FMLA" []. View "Employee Rights under EPPA" []. Accommodation: Whether you require an accommodation for the job application or interview process, Radian is dedicated to a barrier-free employment process and encourages a diverse workforce. If you have questions about the accommodation process, please e-mail careers@radian.com.