Servicenow Project Coordinator (remote) - Remote Eligible

Project Coordinator

GovCIO is seeking a project coordinator. The ideal candidate will thrive in a fast-paced, highly visible team that is focused on forward-learning solutions. The ideal candidate will have hands-on experience with the ServiceNow platform. This customer-facing role will be instrumental in ensuring customer satisfaction. This position will be fully remote within the United States.

Responsibilities:

• Coordinates interdepartmental participation to meet project requirements.
• Maintains lines of communication among project team members.
• May be responsible for risk management.
• Reports project progress to management.
• Arranges logistics for meetings, conferences, training, and other project-related events.
• Organizes project committee meetings and prepares the necessary materials, including reports, presentations, agendas and other meeting collateral.
• Transcribes and records key decisions and action items resulting from meetings.
• Gathers, compiles and reports on information relevant to the project.
• Manages work for the team in Jira, Confluence, and ServiceNow.
• Leverages Agile methodologies to effectively run projects.
• Pulls reports in ServiceNow.
• Navigates ServiceNow and creates manual test scripts or user guides.
• Becomes familiar with multiple other platforms as needed by the branch.

Qualifications:

• Bachelor's degree in engineering, computer science, systems, business or related scientific/technical discipline.
• 8 years of experience in IT.
• 4 years of additional relevant experience may be substituted for education.
• Strong communication and leadership skills.
• Strong understanding of ServiceNow architecture, modules, and workflows.
• Familiarity with government contracting processes, compliance, and documentation standards.
• Familiarity with Jira, Confluence, and ServiceNow is a must have to manage and track day-to-day activities for a variety of different project types.
• Experience with leveraging Agile methodologies to effectively run projects.
• Ability to pull reports in ServiceNow.
• Ability to navigate ServiceNow and create manual test scripts or user guides.
• Excellent analytical, documentation, and communication skills.

Clearance Required:

• Must be able to obtain a DHS Public Trust.

Company Overview:

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

What You Can Expect:

Interview & Hiring Process:

• Virtual video interview conducted via video with the hiring manager and/or team.
• Camera must be on.
• A valid photo ID must be presented during each interview.
• Enhanced Biometrics ID verification screening.
• Background check, to include: criminal history (past 7 years), verification of your highest level of education, verification of your employment history (past 7 years), based on information provided in your application.

Employee Perks:

• Employee Assistance Program (EAP).
• Corporate Discounts.
• Learning & Development platform, to include certification preparation content.
• Training, Education and Certification Assistance.
• Referral Bonus Program.
• Internal Mobility Program.
• Pet Insurance.
• Flexible Work Environment.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range: USD $81,850.00 - USD $90,000.00 /Yr.

Location: US-Remote

ID: 2025-6910

Category: Information Technology

Position Type: Full-Time