Senior Systems Engineer - Primarily Remote

Senior Systems Engineer

This is a remote-first role with occasional local travel to a data center in Plano, TX. Job Description: As a Sr. System Engineer, you will support enterprise IT infrastructure across on-prem and cloud environments. This role covers a broad range of responsibilities from infrastructure administration and escalated end-user support to automation, monitoring, patching, and identity management. You will serve as a critical resource supporting daily operational needs, while also participating in strategic initiatives and projects.

Key Responsibilities

• Perform system administration tasks including server management, patching, and monitoring
• Administer and maintain VMware vSphere 8 environments and TrueNAS Core storage systems
• Provide high-level support for escalated tickets beyond L1/L2 help desk capabilities
• Manage and maintain Active Directory and Okta, including directory sync and IAM best practices
• Support and troubleshoot Microsoft 365 and its integration with Okta and AD
• Maintain and enhance PowerShell scripts to automate routine administrative tasks
• Monitor backup systems and ensure successful job completion and compliance
• Support AWS cloud environments with connectivity to on-prem infrastructure
• Maintain documentation and serve as a point of knowledge for systems processes and configurations
• Participate in infrastructure-related projects such as image creation, Windows 11 deployment, and server refresh initiatives

What You Bring

Need - 13 - 14 years of experience, 8+ years of experience managing enterprise IT infrastructure, solid experience with VMware vSphere, Windows Server, and Active Directory, working knowledge of TrueNAS Core or similar storage platforms, experience with Okta, including integration with AD and M365, proficiency with Microsoft 365, experience managing AWS environments in production settings, hands-on expertise in PowerShell scripting, familiarity with patching and backup tools, strong understanding of ticketing systems and ITIL-based operations, located in Dallas-Fort Worth area or able to travel occasionally to Plano data center, excellent troubleshooting skills and a collaborative, can-do attitude.

Skills & Technologies: AutoMox, AWS, Ivanti MDA, PRTG, LanSweeper, SQL Server administration, SharePoint permission structures, Azure AD/Entra (good to have), imaging tools (e.g., PDQ, SCCM), Cisco switching/firewall basics (good to have), Windows 11 rollout and policy management.