Senior Systems Administrator, Legal Operations (remote)

Senior Systems Administrator

The Corporate Legal, Contracts, and Compliance team is seeking a Senior Systems Administrator within the Legal Operations team to assist with the governance and day to day administration of critical legal tools and systems. The successful candidate will work closely with the system stakeholders, Legal Operations leadership, and the legal service providers of the tools. This role will require a deep understanding of workflows and access controls while leading a governance council to explore changes to the systems and new features. The selected candidate will constantly collaborate with attorneys and non-legal professionals in Corporate and the RTX businesses, as well as have direct contact with legal service providers.

What You Will Do

• Serve as the subject matter expert, governance lead, administrator, and trainer on core Legal Operations tools with SAI360 Compliance 360 (C360) matter management tool and Ethics & Compliance Education Center (ECEC) Learning Management System being the primary focus.
• Set the direction and strategy for using C360 and ECEC; engage stakeholders and lead governance council sessions.
• Manage system workflows and troubleshoot user issues.
• Establish, deactivate, and troubleshoot accounts with appropriate permissions.
• Evaluate new workflow requests and new system features; manage changes through internal checkpoints.
• Manage connections with other repositories and data feeds such as Workday.
• Maintain repository of system reports and troubleshoot report issues.
• Routinely engage user base for feedback.
• With unified stakeholder concurrence, take responsibility for the C360 and ECEC agreements in setting the terms, maintenance, cost, and direction.
• Grow to oversee similar web-based workflow platforms.
• Assist on various engagements and improvement projects for RTX with focus on Legal, Contracts, and Compliance.
• Travel up to 15% with travel primarily being to Farmington, CT.

Qualifications You Must Have

• Typically requires a University Degree or equivalent experience and minimum 8 years prior relevant experience, or an Advanced Degree in a related field and minimum 5 years experience.
• Prior knowledge and experience in workflow platforms that focus on Ethics matters.
• Prior experience analyzing data to identify trends and future projections.
• Experience with serving a system administrator of web-based legal services and systems.
• U.S. Citizen - U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Qualifications We Prefer

• Process driven mindset.
• Flexible, cooperative, and collaborative; demonstrated ability to adapt.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to coordinate with various groups within Legal, Contracts, and Compliance, and, when necessary Outside Counsel and vendors.
• Ability to work with a cross-functional team to drive enhancements and issues to closure.
• Direct and current C360 administrative responsibilities.
• Prior Legal Operations experience.
• Paralegal, law firm, or in-house legal experience.

Location

• Remote
• Relocation Assistance is not available for this position.

What We Offer

• Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs.
• Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
• The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class.