Remote Sales Support Representative - Must Live In Western NY - Remote Eligible

Now Hiring Remote Sales Support Representative

Account Management Associates primary responsibilities are to manage account service entitlements and administer billings for Service Contracts, Software Assurance, Time and Material service and Professional Services. Daily tasks include:

• Processing maintenance agreement orders
• Warranty registrations
• Billing for time/material calls
• Communicating with external customers (email and outbound calls for lapsed contracts)
• Supporting account management and customer retention
• Primarily back-end support (processing, admin tasks)
• Some outbound calls for renewals (not cold calling)
• May provide quotes if requested, but not responsible for new sales

Experience and qualifications:

• 3–5 years in business environment (order processing, sales/service)
• Degree is preferred but not required
• Familiarity with Microsoft Office and possibly Salesforce

Job type and location: This is a contract position based out of Rochester, NY. Pay and benefits:

The pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace type: This is a fully remote position.

Application deadline: This position is anticipated to close on Dec 23, 2025.

About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.