Remote Camp Operations Specialist - Billeting

Remote Camp Operations Specialist

The Remote Camp Operations Specialist provides a variety of administrative duties needed to manage billeting and travel for individuals from various companies, organizations, and/or departments and to provide support at the front desk for camp residents on the North Slope. Responsibilities include working as part of a team on day-to-day services/tasks needed for billeting and travel coordination for up to 2,500+ beds in a remote setting. Provide front desk support to assist visitors and new camp residents with camp safety orientation, room keys, etc. Monitor various camp alarms and contact the appropriate response team in a timely manner. Prepare and submit routine billeting documentation, general correspondence, and various other reports in order to maintain billeting office workflow. Efficiently and accurately manage travel arrangements for approximately 400 to 500 employees and others as needed. Demonstrate exceptional proficiency with complex scheduling and rotational shifts. Manage a large number of public contacts each day with little or no supervision. Communicate effectively and professionally with senior management, contractors, clients, residents, and other employees. Accurately utilize complex software applications with high attention to detail to ensure correct information is documented. Understand, evaluate, and communicate software issues with managers or others. Perform necessary research for troubleshooting, tracking, and resolving issues. Maintain various tracking spreadsheets through accurate and timely data entry. Assist with payroll, accounts payable, and other business-related tasks as assigned. This position has no supervisory responsibilities. Other duties that are pertinent to the department or unit's success may also be assigned.

Qualifications include a high school diploma or equivalent. At least five (5) years of directly related office/travel coordination experience. Excellent customer service skills. Ability to operate in a climate of confidentiality requiring professionalism and discretion. Ability to effectively operate general office equipment, PCs, and type at least 45 words per minute. Ability to work either day or night shift. Must have intermediate experience working with Microsoft Word and Excel. Reliable and dependable attendance in a remote setting. Must pass all pre-employment contract requirements which may include but are not limited to: criminal background check, drug test, physical and fit for duty assessment, and hearing test. Applicants not located near a testing facility are responsible for paying for travel to the nearest testing facility. Must be able to live in dormitory style settings and meet cleanliness requirements of the remote camp. Must meet and adhere to all safety guidelines and regulations set forth by the company and client. Contract requires employees to read, write, speak, and understand English.

Working conditions and physical requirements include being frequently exposed to arctic conditions, moderate to loud noise levels, and a remote camp setting. Physical requirements include a fit for duty test, lifting 25 lbs. from floor to knuckle and waist, carrying 25 lbs. for a minimum distance of 50 feet, squatting, kneeling, climbing stairs, and carrying while climbing stairs. Competencies include adherence to NMS core values, equal opportunity employment, and accommodation requests for job seekers with a disability.