Remote - Associate Publishing Ops Producer

Associate Publishing Ops Producer

A large software and gaming company is looking for a remote Associate Publishing Ops Producer to join a growing team. You will be responsible for implementing real-money transaction metadata on first-party storefronts. You will focus on the accurate and timely data entry and publishing of 1P storefront assets across various products. You are looking for individuals who excel in organization, have exceptional communication abilities, and are comfortable managing schedules of complex projects in a fast-paced environment. The ideal candidates are passionate about working in technology and have a history of working within operations environments.

In this role you will:

• Implement copy, images, pricing, release dates and other key metadata on first-party platforms for virtual currency and other real-money transactions.
• Ensure all progress is tracked and reported to teams clearly.
• Ensure all new offers created are QCd for any errors across 32 languages and 6 first-party platforms.
• Estimate the time required to complete and gain approval for each task, confirming assumptions and expectations with the team in order to assist the Publishing Operations Lead for resourcing.
• Coordinate with internal localization teams as needed for any copy required to execute metadata entry.
• Coordinate with internal QA teams for testing of offers, intaking any reports of issues and actioning them to resolve problems before release.
• Recognize and resolve problems and pivots inhibiting successful project outcomes either by working directly with team and stakeholders, or if unresolvable at that level, by escalating to the lead.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

Skills and requirements:

• 2-5 years doing the work outlined above in a fast-paced publishing operations, release or live ops environment.
• Experience with 1P publishing platforms including Playstation content pipeline and NCMS (Nintendo Content Management System). Also ideally Microsoft Xbox Partner center.
• Deep understanding of publishing, marketing, gaming, and project management practices.
• Ability to drive high velocity, high impact development cycles, balancing out short-term needs and long-term vision.
• Self-starter, you approach challenges creatively and methodically, exhibit amazing problem-solving skills daily to find resolutions.
• Strong project management and organizational skills.
• Demonstrated ability to work under pressure to tight deadlines and lead teams to perform above and beyond.
• Have the ability to communicate with varying levels of stakeholders, within your team and throughout the company.
• Youre user-focused, solutions-focused, and innovative. Personabledevelops relationships with internal and third-party players to foster excellent communication.
• Self-starter able to create tracking systems to ensure the extended team is updated on project status at all times.
• Able to work independently in a fast-paced, deadline-oriented environment to meet deliverables - and even find a more efficient path forward.
• Highly organized with excellent production management skills.
• Keen eye for details and the ability and willingness to QC a myriad of assets.
• Excellent written and verbal communication skills.