Peer Learning Support Aide (remote) - Remote Eligible

Peer Learning Support Aide

The Peer Learning Support Aide for the University of Arizona Global Campus (UAGC) is a part-time student-employee position reporting to the Sr. Lead Learning Support Specialist. The Peer Learning Support Aide role provides academically successful students an opportunity to gain valuable training and real-world teaching experience as a general education academic tutor. The included training focuses on 1:1 teaching and learning, collaborative learning, valuing individual differences, active communication, and time management. The Peer Aide will also gain hands-on experience in usability evaluation, digital content review, and student-centered design, building practical skills that are highly transferable to academic and professional settings. Peer Aides provide timely, positive, and supportive assistance to first-year UAGC students to help them achieve their academic goals and overcome academic obstacles. Peer Aides also evaluate learning resources from a student-user perspective and provide actionable recommendations. Peer Aides are part of a community of students supporting students.

Duties and Responsibilities

Peer Tutoring + Completing online, asynchronous peer tutor trainings and applying any supervisor feedback to future tutoring sessions. + Working 1:1 with first-year UAGC students through Zoom, email, or phone to provide positive and supportive course- and assignment-specific help while effectively applying peer tutoring best practices. + Remaining knowledgeable of the applicable course expectations and assignment prompts provided. + Keeping up-to-date records of student interactions and common student challenges. + Attending 1:1 meetings with supervisor, as scheduled. + Ensuring timely attendance at all scheduled shifts. + Practicing academic integrity with students. Learning Support Improvements + Performing usability reviews of Learning Support platforms, including the Library and Writing Center websites, and other student-facing resources from the perspective of a new or returning student to identify navigation challenges, confusing language, barriers to access, and assess overall usefulness. + Sharing concise written summaries and recommendations that highlight opportunities to enhance the navigation, clarity, accessibility, and effectiveness of student learning support resources. + Performing additional projects and duties as assigned.

Knowledge, Skills, and Abilities (KSAs)

+ Knowledge and experience using Zoom and Microsoft Office 365 programs such as Outlook, Word, and Excel. + Ability to quickly learn additional software programs and platforms. + Strong oral and written communications skills with strong knowledge of English grammar, punctuation, mechanics, and language usage skills. + Excellent problem-solving, analytical, and customer service skills. + Strong knowledge of APA style. + Ability to evaluate online content from a student perspective and communicate observations clearly and constructively. + Comfort providing feedback on digital resources, webpages, or student support materials.

Minimum Qualifications

+ Currently enrolled UAGC student in good academic standing. + Successful completion of first-year courses GEN 101, GEN 102, GEN 103, GEN 104, and ENG 121 (or have transfer credits of equivalent courses) with a minimum grade of a B+ in each of these courses. + Able to work 5-10 hours per week.

Preferred Qualifications

+ CHAMPS mentor experience (current or past). + Enrolled in an Education program. + Able to commit to a minimum of 1 year in the role. + Experience providing peer feedback, mentoring, tutoring, or usability insights in academic or co-curricular contexts.

Additional Information

Student Applicant Only Role Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

The application window is anticipated to close on Tuesday, January 20, 2026 (11:59 PM MST).

To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.

For more information regarding this position, please contact us at Talent@arizona.edu.