Operations Supervisor 1 - Strategic Enterprise Solutions (SES) - Remote - Remote Eligible

Operations Supervisor

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Supervisor to join our amazing culture on the Strategic Enterprise Solutions (SES) Team. As an Operations Supervisor, you are a part of a dynamic team that allows you to grow as Convergint grows. You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Operations Supervisor.

The Integrated Project Management Team (IPM) is the offering of a centralized Integrated Delivery Team, who acts as a single operational point of coordination, assigned to manage and oversee all engagements across our customer's organization. Through our approach we will drive efficiencies, ensure consistent delivery and meeting our customer's expectations with complex/multi-site projects. This Operations Supervisor will work alongside other supervisors and reporting to the Operations Leader.

Supports and drives operational excellence in the company's core strategies for the Vertical Market and Global and Enterprise Accounts.

Manage, oversee and coordinate designated team under the Integrated Project Management Team responsible for the purchasing, project coordination/logistics, project scheduling, project management and project close out for VM/G&E customers. These customers may have various support components, small single projects that makeup a large program spanning over thousands of sites on an annual basis; medium to large projects that span over multiple CTCs and sites; includes the support of Business as Usual (BAU) projects, where the projects SOW varies by site.

Supports the Operations Lead to ensure the team is managing the financial execution of projects to ensure change orders are clearly documented and proposed to the customers.

Responsible for maximizing customer satisfaction by effectively executing all assigned projects.

Responsible for manpower assessment support to understand specific customer needs and work alongside Operations Lead to ensure needed resources are planned.

Performs other duties and responsibilities as requested or required.

Customer Focus – Maintaining awareness of and seeking to meet of the needs and wants of the customer.

Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Supervisor role.

Financial analytical skills including cost control.

Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills.

Strong team leadership, team building and facilitation skills.

Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid parental leave

Education: College degree, trade school or equivalent experience

Minimum Experience: 3-5 years relevant

Preferred Experience: (but not required): Engineering, Field, or project management Experience in 1 or more of the following industries: electronic, fire alarm & life safety, building automation, and/or healthcare Previous project supervisory

Convergint is an Equal Opportunity Employer. This posting is expected to remain open until 1/30/26.