Customer Service Representative - FULLY Remote - Remote Eligible

Fully Remote Customer Service Representative

TekSystems is currently hiring for FULLY REMOTE Customer Service Openings/Call Center Openings. MUST BE EST TIME ZONE! MUST HAVE: 1-3 years of call center, high volume experience, scheduling experience with high volume calls is also a plus! MUST HAVE YOUR OWN EQUIPMENT WE DO NOT PROVIDE EQUIPMENT! MUST be able to start 12/17 and be open to working holidays if needed!

ALL CANDIDATES MUST BE IN EASTERN STANDARD TIMEZONE As a Customer Service Representative, you will be supporting a residential services team as the subject matter expert and real-time troubleshooter for customers in need. This position requires exceptional customer service skills to address products, service needs, billing, and transaction inquiries via a high volume of inbound calls. This is a remote, contract position that will support the team during their busiest season.

Additional Skills & Qualifications:

• An effective communicator who understands the importance of listening and being empathetic
• Problem solving skills and a passion to create customer satisfaction.
• Previous customer service experience
• Bi-lingual (Spanish) a plus but not required.
• Knowledge of basic office equipment and Office 365

Job Type & Location:

This is a Contract position based out of Miami, FL.

Pay and Benefits:

The pay range for this position is $18.50 - $18.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:

This is a fully remote position.

Application Deadline:

This position is anticipated to close on Dec 18, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.