Production Operations Engineer (react/aws Stack) - Remote Eligible
remoteBase
Production Operations Engineer
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We're looking for a hands-on Production Operations Engineer to maintain, monitor, and support our production systems. You'll be responsible for ensuring uptime, stability, and performance across our AWS-based infrastructure and React/Node.js application stack (including a React Native mobile app). This is not a feature development role—it's about keeping the system running smoothly, responding to incidents, and continuously improving operational processes and reliability.
Key Responsibilities:
- Monitor and maintain all production systems, including AWS-hosted microservices and front-end applications.
- Handle Tier 2 / Tier 3 production support, identifying and resolving system issues, outages, or performance bottlenecks.
- Manage CI/CD pipelines, assist with production releases, and ensure smooth deployment processes.
- Maintain system documentation, including runbooks, operational manuals, and troubleshooting guides.
- Respond to incidents according to established procedures, perform root-cause analysis, and implement preventive measures.
- Work closely with the engineering team to understand system architecture, dependencies, and key operational metrics.
- Contribute to scaling the ops team, defining processes, and onboarding additional support as the system and team grow.