Core Responsibilities
Operational & Technical Duties
Operate HVAC & mechanical systems in accordance with engineering best practices and corporate procedures.
Repair and maintain hotel equipment including kitchen, laundry, refrigeration, boilers, plumbing, electrical, and gas systems.
Troubleshoot electrical and pneumatic issues and resolve problems quickly and cost-effectively.
Perform preventive and predictive maintenance on all building systems.
Respond to HVAC and guest room calls with urgency and professionalism.
Maintain accurate engineering logs including PM forms, charts, and shift documentation.
Always follow MSDS and safety procedures.
Leadership & Oversight Responsibilities
Lead daily engineering workflow by assigning tasks, monitoring progress, and ensuring timely completion.
Conduct room and property inspections to verify condition, identify deficiencies, and uphold brand standards.
Maintain engineering inventory including tools, parts, supplies, and critical spares; ensure proper organization and documentation.
Verify quality of completed work performed by Engineers II and III before closing work orders.
Support training and development of junior engineers through coaching, demonstrations, and skill-building.
Assist with vendor and contractor coordination including scheduling, escorting, and supervising work.
Respond to escalated or complex issues requiring advanced troubleshooting or guest-impact mitigation.
Ensure shift communication and coverage including handoff notes, task updates, and emergency notifications.
Support emergency response procedures during fire alarms, power failures, floods, or other incidents.
Knowledge, Skills & Abilities
Previous hotel engineering experience required, including HVAC, electrical, plumbing, refrigeration, and general building systems.
Vocational training, certification, or apprenticeship in one or more technical areas preferred.
Strong communication skills and the ability to lead by example.
High work ethic, initiative, and strong organizational skills.
Proficiency with Microsoft Office Suite and maintenance management systems.
Ability to multitask, prioritize, and remain calm under pressure.
Ability to maintain confidentiality and professionalism in all interactions.
Strong decision-making and problem-solving abilities.
Ability to participate in and lead departmental meetings.
Understanding and adherence to MSDS and all hotel safety procedures.
Physical Requirements (In-Office Role)
Ability to work in a standard office environment. Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day) Occasional standing and walking throughout the workday. Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment. Ability to communicate effectively verbally and in writing. Occasionally required to stand, walk, bend, reach, or carry items. Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies). Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles). Ability to hear and participate in conversations and meetings, use phone and/or headset Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.