Operations Coordinator – Events/exhibitions

Operations Coordinator

We're looking for a proactive Operations Coordinator to join our Operations team on a 12-month full-time contract. This role plays a vital part in delivering smooth, high-quality events, working closely with our Operations Managers, Event Directors, contractors, suppliers, and venues.

From developing event floor plans and coordinating logistics, to providing first-class customer service to exhibitors, you'll be central to ensuring our events run seamlessly. This role is perfect for someone with a passion for events, excellent organization skills, and a "can-do" attitude.

This is a 12-month full-time contract with possible opportunity to move internally for the right candidate. We are open to candidates who are Sydney based with the possibility of combined home/office-based arrangements to have flexible work-life balance.

Responsibilities

• Assist with floor plan development and updates for events
• Audit and maintain sales booking systems
• Ensure compliance with Work Health & Safety standards
• Provide operational and administrative support to the team
• Support Operations Managers on-site at events
• Assist Event Production team in meeting deadlines and project tasks
• Deliver exceptional service to exhibitors, contractors, and stakeholders

Requirements

• Previous experience in an Operations Coordinator/Assistant role or strong Customer Service experience
• Exposure to exhibitions, conferences, or events highly regarded
• Strong computer literacy (Word, Excel, Outlook)
• Knowledge of CAD or technical drawing software a bonus
• Exceptional organizational skills with the ability to juggle competing deadlines
• Strong written and verbal communication skills
• A team player with a proactive, positive, and flexible attitude
• Customer-focused with excellent problem-solving skills and high attention to detail
• Ability to learn new IT programs and quickly come up to speed.

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people with numerous Wellbeing initiatives, Paid Parental leave and Volunteering leave, we will help you meet your immediate responsibilities and your long-term goals.

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Our customers come from all walks of life and so do we – you'll be a part of a diverse, supportive team in an organization that invests in its people and its culture.
• Discounted Health plan rate and Optical Assistance
• Life assurance and income protection
• Option to buy additional Annual Leave days
• Employee Assistance Program
• Flexible working arrangements
• Benefits for you and your family
• Access to learning and development resources