Sales & Engagement Representative - Back Of House

Sales & Engagement Representative

Sales & Engagement Representative (Part-Time / Contract)

Location: United States (preferably Midwest) Type: Contract | 15–25 hrs/week Rate: $35-$45 /hr

About Back of House:

Back of House is aimed at helping and empowering restaurants through education and the application of 3rd party technology solutions. If you're passionate about the technology that fuels the restaurant industry, love working with people, and you want to help build the future of the industry with chefs and owners—we want you to join us.

The Role

You're a people person with a sales backbone and a service heart. You thrive in fast-moving environments, you don't need to be micromanaged, and you know how to follow up, close, and keep relationships warm. You're comfortable in both high-energy expo floors and structured Zoom follow-ups.

Responsibilities

Event Sales & Representation (40–50%)

• Represent Back of House at food shows, trade shows, and trend events (travel required)
• Generate new leads through in-person conversations with restaurant operators
• Confidently communicate our services, value prop, and offerings
• Coordinate closely with our Consultants to schedule consultations or demos on the spot
• Be the friendly, informed face of Back of House across regions

Inside Sales & Follow-Up (50–60%)

• Follow up with warm leads (from events, referrals, and inbound channels)
• Sit in on or run discovery calls with potential customers
• Track, manage, and progress leads through our funnel (Hubspot CRM familiarity preferred)
• Convert non-GFS customers into paid consults
• For GFS customers: help schedule consultations, coordinate with Consultants, and push the process forward
• Work with vendors to ensure demos are completed and contracts are signed (where appropriate)

What Success Looks Like

• You consistently convert leads into scheduled consultations or paid engagements
• Event ROI increases through better lead capture and conversion
• You track and follow up on open leads like clockwork
• GFS field teams trust you to represent BOH well and make their lives easier
• Vendors and partners view you as an organized, strategic connector

Requirements

• Located in the U.S. (Midwest preferred for travel efficiency)
• 3+ years experience in inside sales, field sales, or business development
• Strong communicator, confident on the phone and in person
• Experience in hospitality, restaurants, or foodservice a huge bonus
• Must be willing to travel for events (~1–3/month, expenses covered)
• Organized, self-motivated, and comfortable using CRMs or follow-up systems