HR Manager

Palestine HR Manager

Relief International (RI) is an international non-profit organization that partners with communities impacted by conflict, climate change and disaster to save lives, build greater resilience and promote long-term health and wellbeing.

Our team of more than 7,000 staff and local volunteers work in 15 countries across Africa, Asia, and the Middle East, providing Health and Nutrition, WASH (Water, Sanitation, and Hygiene), Education and Livelihoods programming that creates the foundation for community resilience.

We do this by working with local actors to develop safe and inclusive local programming that is evidence based, conflict sensitive, climate smart, and reaches those in need.

Relief International is an alliance of four organizations with one shared mission, comprised of Relief International, Inc., Relief International-France, Relief International-UK and Relief International-Europe, which operate under a one-team concept under a single senior leadership team.

Key Responsibilities

• Develop and implement a comprehensive HR strategy aligned with RI's policies and local labor laws.
• Ensure HR systems and procedures are standardized and harmonized across oPt operations.
• Oversee and ensure compliance with labor laws, employment standards, and RI policies.
• Support recruitment, compensation analysis, learning and development, performance management, and talent acquisition.
• Provide expert HR guidance to senior leadership on key people management issues.

• Lead transparent and efficient recruitment processes for the oPt country office.
• Ensure salary offers and hiring decisions comply with RI policies and labor laws.
• Oversee contracts, promotions, extensions, and status changes for staff.
• Monitor workforce trends and provide strategic workforce planning guidance.

• Coordinate payroll preparation and social security payments to ensure accuracy and timeliness.
• Monitor leave tracking and support salary reviews to enhance employee well-being.
• Lead employee relations initiatives, including conflict resolution, disciplinary processes, and grievance management.
• Respond promptly to employee queries, ensuring a fair and respectful workplace.

• Collaborate with the Director of Training and Development to implement capacity-building initiatives.
• Foster an inclusive and collaborative work culture that values diverse perspectives.
• Provide guidance to managers and staff on navigating HR policies and responsibilities.
• Promote a culture of ethical leadership, trust, and accountability.
• Support initiatives related to staff well-being, work-life balance, and mental health.

• Serve as a role model for high ethical standards and integrity.
• Navigate HR-related challenges in a conflict-affected region with resilience and adaptability.
• Ensure HR initiatives are aligned with organizational objectives and measure key HR performance indicators.
• Support the oPt Incident Management Team in safeguarding, HR-related investigations, and follow-ups.

• Ensure the highest standards of behavior inside and outside of work promotes the values in RI's code of conduct and safeguarding policies.
• Be a model for ethical conduct standards for other team members.
• Ensure own actions and the actions of the teams' members they manage do not impact the safety of the RI team and the vulnerable communities we serve.
• Ensure external stakeholders are aware of RI conduct and reporting mechanisms.
• Report any concerns.

Person Specification

Skills, knowledge and expertise required for the role.

• Previous HR strategic experience in the Middle East region.
• Minimum of 5 years of HR experience in the NGO sector.
• Proven experience developing and implementing HR strategies in compliance with local labor laws.
• Proven experience in leading HR-related investigations.
• Ability to navigate complex and challenging situations in conflict-affected regions.
• Strong organizational, analytical, and administrative skills with attention to detail.
• Ability to work under pressure and meet tight deadlines.
• Strong problem-solving skills and an innovative approach to HR challenges.
• Willingness to travel, sometimes on short notice, for HR-related duties.
• Excellent communication skills, including negotiation, presentation, and relationship management.
• Fluency in written and spoken English and Arabic.

Guided by the humanitarian principles of humanity, neutrality, impartiality, and independence, as well as "Do No Harm," Relief International Values:

• Integrity
• Adaptability
• Collaboration
• Inclusivity
• Sustainability