Manager, Engineering - Remote Eligible

Engineering Manager

Reliance Health's mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, Senegal and beyond, we offer comprehensive health plans tailored to both employers' and employees' needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities. By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone.

We are hiring an experienced Engineering Manager to lead and grow one of our cross-functional engineering teams. You will be responsible for ensuring the delivery of high-quality software, fostering a culture of collaboration, and supporting engineers in their professional growth. This is a hands-on leadership role: while you won't be expected to be coding full-time, you should be capable of diving into technical discussions and guiding architectural decisions. The Engineering Manager will collaborate closely with product, frontend, DevOps, and QA teams to deliver reliable, scalable, and secure systems.

As an Engineering Manager, you will do the following:

• Lead, coach, and develop a team of software engineers, setting clear goals and providing regular feedback.
• Partner with Product Managers and other stakeholders to define and deliver on the team's roadmap.
• You will be expected to keep the roadmap constantly up to date.
• Ensure high standards of software quality through code reviews, architecture discussions, and best practices.
• Drive continuous improvement in delivery practices (agile, DevOps, testing).
• Build an inclusive, collaborative, and high-performing team culture.
• Act as the escalation point for technical and delivery challenges within the team.
• Support hiring efforts, onboarding, and career development for engineers.
• Balance delivery speed with platform stability, availability, and cost-effectiveness.
• Design, develop, and maintain backend services and APIs using TypeScript, Node.js, and Express and frontend services using React.
• Troubleshoot and resolve production issues in collaboration with DevOps and support teams.
• Participate in architectural discussions and propose improvements.