Loan Servicing Specialist - cbg Operations

Job Title: Loan Servicing Specialist

At Regions, the Loan Servicing Specialist performs a variety of operational tasks within Loan Servicing which may include special servicing, loan workout, investor relations, and loan operations.

Primary Responsibilities:

• Receives and reviews incoming work, contacting appropriate resources as needed
• Reviews loan documentation for accuracy
• Completes validation of loan documentation, reports, and/or systems
• Documents missing, incorrect, or incomplete documents and/or data
• Performs data entry and/or enters loans into the appropriate systems
• Resolves customer or associate inquiries as necessary and communicates when applicable
• Prepares, edits, distributes, and/or corrects specialized and/or complex documents/reports
• Researches and resolves more complex loan related issues which may include missing payments, disputed accounts history requests and general loan related questions
• Works under limited supervision following established guidelines and procedures

This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.

Requirements:

• High School Diploma or GED
• Two (2) years of banking or related work experience
• Applicants will be expected to pass any assessment associated with the position

Preferences:

• Knowledgeable of loan operations activities

Skills and Competencies:

• Data entry and typing skills
• Proficient in Microsoft Excel and Word
• Strong time management
• Strong written and verbal communication skills

Position Type: Full time

Compensation Details:

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

Job Range Target: Minimum: $40,000.00 USD Median: $48,240.00 USD Incentive Pay Plans: This job is not incentive eligible.

Benefits Information:

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time.

Location Details

Riverchase Complex North Building

Location: Hoover, Alabama

Equal Opportunity Employer/including Disabled/Veterans