Home Builder Finance Client Service Associate/ Banking Assistant

Home Builder Finance Banking Assistant

At Regions, the Home Builder Finance Banking Assistant provides general administrative support to Relationship Managers, relieving them of administrative detail.

Primary Responsibilities

• Handle and respond to customer informational requests and keep respective Relationship Managers informed when appropriate
• Prepare and process documents, such as new accounts, fund transfers, etc.
• Complete account and product documentation along with maintaining customer account records
• May perform basic service transactions such as address changes, check orders, issue/activate ATM cards, accept loan payments, give account balances, and perform stop payments
• Offer assistance to clients who call for or drop by to see their Relationship Manager
• Assist department and Relationship Managers in development of cross-selling and other sales activities and opportunities

This position requires the tracking of time and is eligible for overtime under the non-exempt FLSA classification for hours worked in excess of 40 per week.

Requirements

• High School Diploma or GED
• Three (3) years general banking experience

Preferences

• College degree

Skills and Competencies

• Ability to communicate effectively with team members and management while understanding confidentiality to sensitive information
• Ability to develop and maintain effective working relationships with internal and external partners
• Demonstrated ability to independently identify goals; prioritize tasks and execute tasks to meet deadlines
• Demonstrated ability to manage multiple priorities in changing, fast-paced environment
• Demonstrated administrative experience, time management and troubleshooting skills
• Exceptional customer service skills, over the phone and in person, with our customers and internal departments
• Proficient in MS Office
• Proactively seeks opportunities to execute tasks effectively; without direct supervision
• Proven experience working independently with minimal supervision
• Strong organization skills and able to think analytically

Role will be in office 4 days per week Monday-Thursday and every Friday will be remote.

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

Job Range Target:

Minimum: $46,750.00 USD

Median: $57,270.00 USD

Incentive Pay Plans: This job is not incentive eligible.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time.

Location Details

Location:

Atlanta, Georgia

Equal Opportunity Employer/including Disabled/Veterans