Field Service Engineer - Wind Turbine Remote

Field Service Engineer

To succeed as a Field Service Engineer, you'll need to be open to travel to customer installation sites (industrial or renewable), work independently, have great communication skills and be well organized. We are looking for a motivated individual with a strong customer service background. The Field Service Engineer will provide hands on service and aftermarket support for our customers in North America (worldwide, if needed). He or she will also support our claims and quality department in North America (worldwide, if needed). The candidate for this position will work closely with our management team based in Denver, CO.

Essential Duties and Responsibilities:

• Perform service in Windturbine (physical hard work at height)
• Provide field service for customers in region (worldwide if needed)
• Provide aftermarket support for customers (worldwide if needed)
• Support our claim/quality department (worldwide if needed)
• Write detailed reports from each service/claim job
• Excellent communication skills (verbal and written) in English
• Bilingual (Spanish and English) is preferred but not a requirement
• Technical understanding and background required
• Proficient with Microsoft Office products (as minimum Excel, Word and Power Point)
• Customer Service skills (e.g. ability to communicate with customers promptly and courteously; to achieve customer satisfaction)
• Ability to work in a team environment and share information among peers
• Ability to handle deadlines and stressful situations
• Detail oriented
• Valid driver's license and clean driving record
• Passport needed, or ability to obtain a Passport
• Ability to travel both domestically and internationally
• Safety mind and behavior as a part of the DNA
• Fit for physical work

Critical Competencies:

• Excellent communication skills (verbal and written)
• Ability to listen to customers wants, needs and expectations
• Stay on site during service visits until client releases us
• Bilingual (Spanish and English) is preferred, but not required
• Technical understanding and background required
• Proficient with Microsoft Office products (as minimum Excel, Word and Power Point)
• Customer Service skills (e.g. ability to communicate with customers promptly and courteously; to achieve customer satisfaction)
• Ability to work in a team environment and share information among peers
• Ability to handle deadlines and stressful situations

Education and Experience Requirements:

• Bachelor's degree in Electrical or Mechanical Engineering required. Combination of education and experience to be considered in lieu of a degree
• Minimum of 1-2 years' experience in an electrical, hydraulic or mechanical environment preferred

Compensation: $70,000-$75,000 plus overtime