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Customer Support (lithuania) - Remote Eligible
Provide timely and polite support to enhance user satisfaction across all platforms
Lithuania
Junior
yesterday
Reface
A tech firm specializing in AI-driven face swapping technology for creating personalized content and deepfake videos.
1 Similar Job at Reface
Customer Support Specialist
We are looking for a Customer Support Specialist to join our team, who will respond to emails, reviews, and chat questions across all countries. The role involves working 7 days a week in 8–10 hour shifts, fully remotely, without night shifts.
About us: Reface is a Ukrainian product company that creates mobile AI applications. In 5 years, our products have been downloaded over 300M times, reached #1 in the USA App Store, received Google Play's Best App award, and attracted investment from Andreessen Horowitz.
About you:
- 1–2 years of experience in a customer support role or a similar position
- Strong spoken and written English skills
- Self-motivation, reliability, and the ability to work independently
- A strong focus on customer needs and excellent customer service skills
- High communication abilities and patience
At Reface, Customer Support means that you:
- Support all the existing and future company products.
- Communicate with users via emails, App Store, Google Play.
- Ensure that clients have the best possible experience with our brand.
- Respond to customer requests and inquiries quickly, politely, and accurately
- Work closely with the product team, suggesting improvements based on client feedback
From us:
- Competitive compensation
- Supportive team and manager
- Remote work
We are waiting for your application:)
About Reface
A tech firm specializing in AI-driven face swapping technology for creating personalized content and deepfake videos.