Field Service Technician

Field Service Technician

Redwood is localizing a global battery supply chain that seamlessly integrates recovery, reuse, and recycling — keeping critical minerals in circulation and driving the energy transition. Founded in 2019, we're delivering low-cost and large-scale energy storage and producing battery materials in the U.S. for the first time, all from batteries we already have.

Field Service Technician - Solar and Battery Storage

We are seeking an experienced Field Service Technician to provide specialized support for solar and battery storage systems across various field locations. In this role, you will travel weekly to manage daily work requests, perform equipment checks, and execute maintenance tasks with minimal oversight in a dynamic and scrappy startup environment. Experience in electro-mechanical troubleshooting, repair, and maintenance of solar panels, battery storage systems, and related equipment is essential. The role requires strong technical skills, an eye for quality, and the ability to execute multiple tasks efficiently. This individual must collaborate across diverse teams and demonstrate great leadership skills to drive actions among multiple stakeholders.

Responsibilities will include:

• Troubleshoot and repair solar and battery storage systems, including electrical and mechanical components.
• Perform routine maintenance and inspections of solar panels, inverters, and battery storage units.
• Operate specialized tools and equipment for solar and battery system installations and repairs.
• Manage field-based projects and oversee contractors and third-party work.
• Create and implement standard work instructions (SWIs) for field service tasks.
• Complete daily task lists and respond to field service work requests.
• Address general electro-mechanical issues related to solar and battery systems.
• Work cross-functionally with operations teams to support growth and continuous improvement goals.

Desired qualifications:

• At least two years of experience in electro-mechanical troubleshooting and repair, preferably in solar or battery storage systems.
• Strong background in electrical systems and mechanical maintenance.
• Ability to troubleshoot and repair at a high level with a self-motivated, hands-on mindset.
• Physical ability to lift and carry up to 50 lbs. and perform tasks requiring bending and lifting.
• Proficiency in maintaining and using tools and equipment necessary for field service duties.
• A passion for sustainability and making the world a better place.

Physical requirements:

• Ability to safely perform essential job functions consistent with ADA, FMLA, and other federal, state, and local standards, including meeting productivity standards.
• Ability to maintain regular, punctual attendance consistent with ADA, FMLA, and other standards.
• Must be able to lift and carry up to 50 lbs., bend, lift, and walk up and down stairs carrying weight.
• Must be able to communicate clearly via telephone.

Working conditions:

• Frequent travel required, including weekly trips to field locations.
• Work in outdoor environments, including exposure to inclement weather, hazardous materials, loud noise, or extreme heat/cold.
• Essential physical requirements include climbing, standing, stooping, and using specialized tools.
• Required to work weekends, nights, or be on-call as a regular part of the job.

The position is full-time. Compensation will be commensurate with experience.