Software Maintenance Engineerleave - Remote Eligible

Software Maintenance Engineer

The Software Maintenance Engineer is responsible for working with minimal supervision to prioritize assigned work and resolve routine to semi-routine issues with limited complexity. This role exercises judgment to support software maintenance efforts and collaborates with global teams to ensure consistent software updates and patches. This role supports critical software maintenance tasks while developing proficiency in troubleshooting and debugging. Note: This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws.

What will you do?

• Troubleshoot software issues and debug defects based on general instructions.
• Perform maintenance tasks and support ongoing software lifecycle management.
• Assist in the development and execution of patch processes for semi-routine issues in stable release streams.
• Collaborate with cross-functional teams to support product maintenance and quality assurance efforts.
• Ensure the timely resolution of routine issues in collaboration with engineering counterparts.
• Contribute to software monitoring systems and provide updates to project leads.

What will you bring?

• 3-4 years of professional J2EE/JEE platform experience
• Deep experience with one or several JEE/App Server technologies such as JMS, Web Services, SOAP, REST, Tomcat or Datasources, FuseSource, Camel, AMQ, Karaf, Debezium and Kafka
• Experience working with Springboot framework
• Must have hands-on experience with application server technologies – JBoss/WebSphere/WebLogic
• A solid understanding of Java Programming API's & popular Java frameworks is preferred
• Experience with databases and SQL
• Must have strong troubleshooting/debugging skills and a passion for problem solving and investigation
• Ability and willingness to learn new open source middleware technologies
• Very clear and effective English communications skills (Verbal & Written)
• BE/BS/BA degree in engineering or computer science is preferred; equivalent experience within the enterprise IT sector will also be considered

Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat

Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.