Consulting Services Account Specialist

Territory Services Manager

The Red Hat Services team is looking for a Territory Services Manager to join us in Jakarta. The Territory Services Manager (TSM) develops Services business pipeline for large, journey based solution deals and manages sales cycles to closure working in collaboration with Sales and Pre-Sales. The TSM also seeks out new opportunities with existing customers to LAND, drive ADOPTION and EXPAND Red Hat solutions and services. In this role, you will participate in strategic account planning sessions, territory reviews, and deal-specific account calls to identify how Red Hat can increase large 'Journey Based Solutions' wins and help customers achieve their business and technology objectives. You'll need a good foundation of technical knowledge, understand and be able to articulate enterprise transformation and solution journeys, with expertise in project and scope management. As a Territory Services Manager, you will create forecasts and plans for your region's consulting sales in close collaboration with the services and sales management in the territory/region.

What Will You Do:

• Manage and construct technology sales, coordinate services team responses, and create proposals for customers.
• Work closely with the Account Managers, Solution Architects, Systems Integrators, partners to maximize project value.
• Conduct and/or coordinate Discovery Sessions working with pre-sales architects and consultants in some situations.
• Construct technology journey and high level project approach.
• Negotiate rates, project costs, terms, and statements of work in collaboration with the Regional Services Manager and/or Service Delivery Managers.
• Provide booking forecasts.
• Ensure that appropriate delivery resources are involved in validating scope of engagements with your local Services Delivery Manager.
• Participate in account strategy sessions for target Services accounts.
• Meet or exceed assigned targets including Sales, Revenue and Margin.

What Will You Bring:

• Thorough experience selling strategies and developing proposals, contracts, close plans, and statements of work for professional services.
• Experience in enterprise customer-facing position as a professional services architect/enterprise architect/consultant or in a related sales position.
• Excellent cross-functional communication skills and consultative selling skills.
• Industry transformation vision and the ability to explain technical topics.
• Familiarity with enterprise architecture, cloud technologies, application development, and infrastructure.
• Experience in agile methodologies.
• Established sustainable network of customer relationships.
• Excellent written and verbal communication skills in Bahasa and English.
• Ideally a minimum 3-5 years enterprise technology solutions sales experience

About Red Hat

Red Hat is the world's leading provider of enterprise software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat

Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

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