Clinical Support Associate – OCS Program - NY/NJ

Clinical Support Associate

TransMedics was founded to address the unmet need for more and better organs for transplantation and has developed the Organ Care System (OCS) technologies to preserve organ quality, assess organ viability prior to transplant, and potentially increase the utilization of donor organs for the treatment of end-stage heart, lung, and liver failure. TransMedics' National OCS Procurement (NOP) program was developed to maximize the utilization of donor organs in the US.

TransMedics has established NOP hubs across the U.S. to provide broad geographical coverage and facilitate national procurement of organs. Each launch point is equipped with OCS consoles, modules, and related equipment and supplies.

The Clinical Support Associate is an exciting new role that provides potential growth into an OCS Specialist. The Clinical Support Associate plays a key role in supporting the NOP by maintaining organs on the OCS from instrumentation through transplant.

RESPONSIBILITIES This essential responsibilities for this position include, but are not limited to, the following:

Following extensive training, travel to transplant centers (generally local and regional but may vary) to provide relief to OCS Specialists on lengthy cases, after procured organs have been instrumented and stabilized

Maintain and optimize procured organs on the OCS; tasks include, but are not limited to, the following:

• Operating the OCS and assessing the organ according to TransMedics protocols and policies with the support of the Organ Management Specialist
• Conducting blood sampling
• Operating the iStat
• Communicating with internal and external contacts
• Administering medications to the module
• Changing gas tanks
• Performing final flush and facilitating organs coming off the OCS

Dispose of used OCS modules and clean and prepare the OCS console for next case

Bring the OCS console back to the hub and thoroughly and accurately complete the necessary case documentation and preparations for the subsequent case.

May participate in receiving deliveries and other duties at the hub as requested by management

Generally, on-call fifteen 24-hour shifts a month (including holidays and weekends); once assigned to a case, expected to support cases generally for at least 16 hours before rest

Perform other TransMedics tasks and duties as required

MANAGEMENT RESPONSIBILITIES This position manages the following positions on a daily basis.

• This position will not have management responsibilities.

PHYSICAL ATTRIBUTES

• Must be able to lift up to 75lbs walking up and down stairs
• Comply with Company's medical screening/vaccine requirements. The Company provides legally required accommodations to this requirement where an accommodation can be provided without posing an undue burden to the Company. However, given that medical screening and vaccination requirements are often a condition to our work at hospitals, and being on-site at hospitals is an essential function of the position of an OCS Clinical Support Associate, there are limits on our ability to provide accommodations that do not pose an undue burden to the Company.

MINIMUM QUALIFICATIONS

• ADN/Certified EMT/CST certified/or equivalent combination of training and experience
• Detail oriented with strong organizational skills
• Strong problem-solving and critical thinking skills
• Outstanding interpersonal and communication skills; able to work collaboratively and build rapport with internal and external contacts
• Works calmly and professionally under pressure
• Ability to work nights/holidays/weekends as needed
• Demonstrated enthusiasm, flexibility, adaptability and willingness to do what it takes to meet the business goals

PREFERRED QUALIFICATIONS

• 2 years of EMT/OR technician experience is highly preferred

Every Organ Wasted is a Life Not Saved.

TransMedics, Inc. is a commercial-stage medical technology company transforming organ transplant therapy for patients worldwide. Our mission is to help save more patients' lives by increasing access to viable donor organs for those who are awaiting an organ transplant. To accomplish this mission, we partner closely with transplant stakeholders worldwide and help expand their access to healthy donor organs, while delivering the highest quality technology, service, clinical care and outcomes.

Driven by a passion for improving patient care, we make the impossible possible and keep our employees at the center of everything we do. Together, we strive to enhance the quality of life for transplant recipients and their families, fostering hope and healing in the journey toward better health.

Maximize your potential at TransMedics, Inc.

TransMedics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees.