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Service Manager

Manage daily workshop operations to maximize profitability and customer satisfaction
Adelaide, South Australia, Australia
Senior
yesterday
RDO Equipment

RDO Equipment

An Australian dealer of agricultural and construction equipment, offering sales, support, and service for various machinery brands.

3 Similar Jobs at RDO Equipment

Power Progress. Partner with Producers. Grow Your Career at RDO Equipment

At RDO Equipment, we're not just about machines, we're about people, progress, and purpose. Whether you're in the workshop, on the road, or in the office, your work helps power the industries that build and feed Australia. We're looking for a passionate and experienced Service Manager to join our dynamic Vermeer team in Adelaide.

We're more than a leading equipment dealer of some of the world's most recognised brands John Deere and Vermeer we're a people-first organisation built on respect, integrity, and teamwork. We foster a culture where every team member feels valued, supported, and empowered to thrive.

Why RDO Equipment?

• Work with people who connect, collaborate, and make an impact together
• Real career pathways and leadership development
• Work with leading global brands like Vermeer
• Access to the latest diagnostic technology and equipment in a clean, safe, and well-equipped workshop
• We celebrate wins, support each other, and build careers that matter

What You'll Be Doing

As a Service Manager, you will:
• Lead daily operations to ensure profitability, performance, and productivity
• Deliver exceptional service experiences that keep customers coming back
• Recruit, retain, and grow a high-performing team of service technicians
• Ensure full compliance with company systems, policies, and procedures
• Drive workshop efficiency using 5S and Lean principles
• Manage warranty claims and costs in line with company standards
• Maintain company assets - tools, vehicles, and workshop equipment
• Deliver expert service and support to our customers and partners
• Contribute to a culture of safety, innovation, and continuous improvement

What We're Looking For

We're looking for someone who:
• Proven experience in financial and commercial management
• Strong technical knowledge and industry insight
• A natural ability to lead teams and build culture
• Hands-on experience with 5S or Lean continuous improvement
• Excellent communication and interpersonal skills
• Is safety conscious, solutions focused, and ready to grow
• A proactive team player who takes ownership and drives results

Who is RDO?

RDO Equipment sells and supports John Deere Construction, Forestry, Agriculture and Turf products, as well as Vermeer Corporation's range of Construction and Environmental products. Continuing a 60-year Australian legacy of innovation and partnership with Australian industry, we proudly employ more than 800 Australians across our 28 dealership locations throughout Australia. RDO provides specialist sales and aftersales support to customers across industries including agriculture, roads and civil infrastructure, earthmoving, environmental resource management, mining and forestry.

At RDO, our values are the foundation of everything we do. We partner with our people, build customers for life, create opportunities, act with integrity, and play to win. We're committed to fostering a workplace where everyone feels seen, heard, and valued. We welcome people of all backgrounds, experiences, and perspectives. Diversity drives innovation and inclusion fuels success.

Ready to Make Your Mark? Ready to build what matters? Apply now and grow your career with RDO Equipment

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Service Manager
Adelaide, South Australia, Australia
Support
About RDO Equipment
An Australian dealer of agricultural and construction equipment, offering sales, support, and service for various machinery brands.