Service Administrator

Grow Your Career at RDO Equipment

At RDO Equipment, we're more than a leading equipment dealer of some of the world's most recognised brands John Deere and Vermeer we're a people-first organisation built on respect, integrity, and teamwork. We foster a culture where every team member feels valued, supported, and empowered to thrive.

About the Role

We're on the lookout for a passionate and experienced Service Administrator to join our dynamic team at our Lismore branch! This is an exciting opportunity for someone who thrives in a fast-paced environment and enjoys being the backbone of a successful service team. As our Service Administrator, you'll play a key role in ensuring smooth operations and exceptional customer service.

We're looking for someone with previous experience in a workshop or dealership setting, whether that's in Parts, Stores, Service Advising, Warranty, or General Administration. If you're highly organised, detail-oriented, and love working collaboratively, this could be the perfect role for you!

Why RDO Equipment?

• Work with people who connect, collaborate, and make an impact together
• Real career pathways and leadership development
• Work with leading global brands like John Deere and Vermeer
• Access to the latest diagnostic technology and equipment in a clean, safe, and well-equipped workshop
• We celebrate wins, support each other, and build careers that matter

What You'll Be Doing

As a Service Administrator, you will:

• Open/close jobs, parts and timesheet allocation to jobs and invoicing
• Follow up of post warranty and service work
• Planning of job schedules & booking workshop jobs
• Accounts Payable & Receivable processing
• Debtor/Creditor management
• Deliver expert service and support to our customers and partners
• Contribute to a culture of safety, innovation, and continuous improvement

What We're Looking For

We're looking for someone who has:

• Prior service / administration experience
• Excellent verbal, written and interpersonal communication skills
• Strong organisational and prioritisation skills
• Ability to work well within a team environment
• Computer literacy, with proficiency in Microsoft Office programs
• Professional presentation
• Forklift licence (desired)

Who is RDO?

RDO Equipment sells and supports John Deere Construction, Forestry, Agriculture and Turf products, as well as Vermeer Corporation's range of Construction and Environmental products. Continuing a 60-year Australian legacy of innovation and partnership with Australian industry, we proudly employ more than 800 Australians across our 28 dealership locations throughout Australia. RDO provides specialist sales and aftersales support to customers across industries including agriculture, roads and civil infrastructure, earthmoving, environmental resource management, mining and forestry.

At RDO, our values are the foundation of everything we do. We partner with our people, build customers for life, create opportunities, act with integrity, and play to win. We're committed to fostering a workplace where everyone feels seen, heard, and valued. We welcome people of all backgrounds, experiences, and perspectives. Diversity drives innovation and inclusion fuels success.

Ready to Make Your Mark? Apply now and grow your career with RDO Equipment.