Spécialiste, Services Techniques Des Accessoires Moteurs - Engine Controls & Accessories Technical Service Specialist

Engine Controls & Accessories Technical Service Specialist

Pratt & Whitney Canada (P&WC) is a global leader in the aerospace industry, headquartered in Longueuil, Quebec. We manufacture next-generation engines that power the world's largest fleet of business, general aviation, and regional aircraft and helicopters.

For nearly 100 years, we have pioneered advancements in engine development, supporting cargo and equipment transportation, wildfire suppression, and passenger travel.

Pratt & Whitney Canada was recognized as one of Canada's Top 10 Employers in 2025 by Forbes and ranked #1 in the aerospace and defense industry in the country. Our headquarters is also listed among the top employers in the Montreal region. These accolades reinforce our reputation as an employer of choice in Montreal, Canada, and worldwide.

In Customer Programs, we believe that everything starts with our people. We foster a learning organization by providing opportunities for development, growth and empowerment. We establish our products and services as the customer preferred choice by delivering world-class product & service dependability and targeted customer outreach. We enable customer relationships through intense market focus and we develop customized solutions.

The P&WC engine programs are powering 5 engine markets: Regional turboprop aircrafts, General aviation aircrafts, Business jets aircrafts, Helicopters and Auxiliary power systems on larger aircrafts, which help connecting people and economies around the world.

We're looking for an experienced Technical Specialists to drive Accessories reliability improvements in support of our product performance initiatives across all our engine markets, as well as a flawless entry-into-service for accessories on our new and derivative Programs.

This position is full-time, Monday to Friday, with flexible hours in Longueuil, and is exclusively on-site.

An Engine Controls & Accessories Technical Service Specialist (ECATS) is responsible of improving the Reliability of Engine Controls & Accessories in the aftermarket, by leading investigation of field event to drive root cause and preventive actions, and by proactively working with key P&WC suppliers to address any reliability issues. He is also responsible of supporting the EIS (Entry Into Service) of any new design through risk assessment, and lessons learned from the field.

What will your day-to-day look like?

• Act as the Focal Point of Contact for Customer Engineering for a given Engine Program
• Achieve an overall understanding of the Program Accessory reliability data (IFSD, Cat2, BUR, BUA, trends, major investigation/projects)
• Establish clear priority to the Technical Specialist in the Team for the Programs Issues/Events
• Prepare, and present the LRU reliability data to Program with recommendation on the top drivers
• Act as the Screen Team Coordinator to determine the need for investigation for the reported field events
• Lead effectively the investigation of LRU unplanned removal for root cause and corrective action plan
• Review Supplier Reliability data, identify gaps to requirements, and establish action plan
• Meet the target dates for CMM (Component Maintenance Manual) review, validation, and approval to achieve EIS readiness on time
• Provide the required support to Engineering Changes (IPTs), Overhaul Shop, and Quality

What do you need to be successful?

• Bachelor degree with +8 years' experience
• Master degree with +5 years' experience
• Field of studies: Aeronautics, Aerospace Engineering, Mechanical or Electrical Engineering
• Good technical, product knowledge (engines)
• Strong people and communication skills
• Solid computer skills (PowerPoint, Excel, Word, ENOVIA PLM, SAP, Power BI, Microsoft CRM, etc.)

This position is part of a French-speaking work environment, it requires a very good knowledge of English to read and understand, on a daily basis, documentation and technical terms that may emanate from international organizations, as well as to write and communicate in English with customers, suppliers or international colleagues.

What do we offer?

• Pension and savings plan with employer contributions
• Group insurance program
• Opportunities for advancement (career progression)
• Merit or recognition program
• Health and wellness program, including virtual health care
• Recreational and sports club
• Nearby daycares
• Transportation accessibility or public transit program and free parking

At Pratt & Whitney Canada, we combine passion, boldness, and precision to design, manufacture, and maintain the most advanced and reliable aircraft engines in the world. Our work and the quality of our products contribute to the success of our customers, who in turn save lives, support commerce, connect communities, and protect freedoms.

At Pratt & Whitney Canada, you have the opportunity to make a difference every day—just look up. Are you ready to go beyond?

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