Senior Engineer, Aftermarket Electro - mechanical Engineer (hybrid)

Engine Control Systems Aftermarket Team Member

Join our dynamic Engine Control Systems Aftermarket team and help shape the in-service experience of industry-leading engine control systems. In this role, you'll turn real-world field data into meaningful insights, lead hardware investigations that drive product innovation, and partner with engineering, suppliers, MROs, and global operators to solve technical challenges that keep aircraft flying safely and efficiently. You'll play a key part in creating service documentation, supporting AOG responsiveness, guiding root-cause solutions, and championing the voice of the customer to elevate product reliability and performance.

If you're passionate about making an impact across the full lifecycle of advanced aerospace systems, this is the place to do it.

What You Will Do

• Gather field data (reliability, field/operational issues) and present findings to internal/external customers
• Drive and coordinate hardware investigations
• Engage with Project Engineering, Aftermarket Program Management, suppliers, maintenance repair and overhaul (MRO) organizations, engine/airframe manufacturers and aircraft operators to address product/system related technical issues
• Work with Technical Publications for initiation, planning, and coordination of Service Bulletins (SB), Service Information Letters (SIL), and Component Maintenance Manuals (CMM)
• Work with the Collins Customer Response Center (CRC) to address in-service technical and aircraft-on-ground (AOG) issues in an appropriately responsive manner for assigned systems and products
• Assist with root cause analysis, corrective action plans, and implementation to address chronic or significant field/operational issue with Collins parts/systems
• Act as the "voice of the customer" for promoting positive change to our products and processes
• Develop familiarization training for our products
• Minimal travel

Qualifications You Must Have

• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) unless prohibited by local laws/regulations and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience

Qualifications We Prefer

• Mechanical, electro-mechanical, and electrical component experience
• Experience communicating at all levels of an organization (executive to technician)
• BSME
• Aftermarket or product/aircraft/engine troubleshooting experience/ability

What We Offer

Some of our competitive benefits package includes:

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Ovia Health, fertility, and family planning
• Adoption Assistance
• Autism Benefit
• Employee Assistance Plan, including up to 10 free counseling sessions
• Healthy You Incentives, wellness rewards program
• Doctor on Demand, virtual doctor visits
• Bright Horizons, child and elder care services
• Teladoc Medical Experts, second opinion program
• And more!

May be eligible for relocation