OKC Depot Customer Support Engineer (onsite)

Pratt & Whitney Military Engines Customer Support Engineering

Pratt & Whitney is working to transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious.

Come ready to explore and you'll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future.

At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?

Our Military Engines Customer Support Engineering team is part of the military engine sustainment organization and is based in Oklahoma City, Oklahoma. This position will interface with the depot production operations team for the maintenance, overhaul, repair, and remanufacture of F117, F119, and F135 engines, with an initial focus on the F135 engine.

What You Will Do:

• Manufacturing blueprint analysis.
• Developing item repair strategies.
• Reviewing and interpreting technical data.
• Authoring technical dispositions and SAP EQN System dispositions.
• Participating in lean manufacturing initiatives to support continuous process improvement.
• Coordinating with engine fleet management programs.
• Providing technical support for hardware field issues.
• Preparing technical presentations and fostering cross-organizational communication.
• Developing and creating standard work for processes and procedures.
• Developing databases and process matrices.

Qualifications You Must Have:

• Bachelor's degree in a related field with experience in the aerospace industry and 2+ years of total professional work experience to include:
• 1+ years of experience authoring technical documents and
• 1+ years of experience in a role responsible for resolving technical issues; or an advanced degree in a related field.
• The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer:

• Ability to review and understand technical concepts related to jet engine hardware performance and life cycle durability.
• Familiarity with prints, Team Center, Webtop, and/or similar systems, as well as SAP.
• Strong interpersonal, teamwork, communication, organizational, time management skills, and the ability to work well with multi-disciplinary groups.
• Working knowledge of gas turbine engine operating theory, value stream mapping, standard operating procedures, root-cause analysis, and mistake-proofing.
• Previous experience with military jet engine logistics, repairs, maintenance, or A&P Mechanic certification is preferred.

The salary range for this role is $66,000 - $130,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.