Field Service Specialist (onsite)

Field Service Specialist

Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. The Field Service Specialist provides technical support for Collins Supplied products on Boeing Commercial aircraft and participates in a full range of on-site engineering activities including final assembly line, ground and flight test support, as well as quality delegated Engineer for Boeing's operations in the Charleston South Carolina Region.

This is an onsite position supporting Boeing's operations in Charleston. The ideal candidate for this position is someone who demonstrates a high level of patience and professionalism in all aspects of their work. They must be capable of working independently with minimal supervision, showing initiative and strong problem-solving skills to manage tasks efficiently. Flexibility is essential, as the candidate must be willing to work 1st and 2nd shifts, as well as participate in an on-call rotation as needed. A strong work ethic, reliability, and adaptability to changing schedules are key traits for success in this role.

What You Will Do:

• Provide 24/7 on-site support for 1st and 2nd shift and emergency on-call response services.
• Resolve issues impacting aircraft operations
• Represent Collins Aerospace on technical matters during program reviews, status meetings and other interactions.
• Troubleshoot systems and components, analyze failure data, direct Customer repair activities and assisting in aircraft testing.
• Support Boeing lab activities testing Collins supplied products on existing, upcoming and new programs.
• Repair, rework, hardware under approved instructions and provide quality signoff.

Qualifications You Must Have:

• Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience

Qualifications We Prefer:

• 3 years aircraft experience with rework/repair of mechanical and electrical LRUs/LRMs per CMM/Drawings documentation,
• Experience working in lab environment working Hardware/Software Integration
• Experience in post flight processing techniques
• Experience with Mechanical design including quality credentials
• Aerospace, Mechanical, or Technical background

What We Offer:

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Ovia Health, fertility, and family planning
• Adoption Assistance
• Autism Benefit
• Employee Assistance Plan, including up to 10 free counseling sessions
• Healthy You Incentives, wellness rewards program
• Doctor on Demand, virtual doctor visits
• Bright Horizons, child and elder care services
• Teladoc Medical Experts, second opinion program
• And more!

Eligible for relocation