F135 Global Operations Center Specialist (onsite)

Fleet Representative

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious.

Come ready to explore and you'll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future.

At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?

P&W is seeking an experienced fleet representative to support the F135 Propulsion team within the Lightning Sustainment Center (LSC) Global Operations Center (GOC) at Wright-Patterson AFB, OH. The F-35/F135 program is growing by 100 aircraft a year, and the individual hired into this position will have significant exposure to how such an extensive military aviation program is sustained! Join the Pratt & Whitney Sustainment team.

This job is on-site at Wright-Patterson AFB, OH. It will require a self-sufficient individual who can solicit help from the field, handle themselves in a fast-paced environment, multi-task, and ultimately make program decisions.

What You Will Do:

• Act as the propulsion representative for F135 Fleet issues, status, and actions within the GOC and be a conduit between internal and external customers, including Sustaining Engineering, Supply Chain Management, Field Operations, and others as needed.
• Focus on improving the overall F135 Availability while ensuring all NMC aircraft propulsion status is communicated to leadership and acts as the main conduit of emerging data and issues to/from the F135 Fleet Management Center.
• Maintain status documentation, actively track and provide Action Request (AR) status updates, support/host daily meetings, review fleet issues, and provide appropriate updates to leadership.
• You will keep the GOC processes current and implement best practices while using initiative and judgment to identify problems, assist with investigations to determine root causes, and execute corrective actions.
• Actively support Continuous Improvement initiatives creating standard work, value stream mapping, processing, and more.
• Ensure employee safety by complying with Environmental Health & Safety (EH&S) activities.
• The GOC is a 24/7/365 operation, and the candidate may be required to work different shifts, days, and remotely as needed. Workdays will include weekdays, weekends, and holidays; additionally, casual overtime will be necessary.

Qualifications You Must Have:

• BA/BS degree in related Aviation management/engineering/technical/logistics field required with 5+ years of relevant experience, or an advanced degree with 3+ years of relevant experience. An Associate's Degree with 7+ years of relevant experience or 9+ total years of relevant experience may also be considered in lieu of a degree.
• Active and transferable U.S. government issued security clearance is required prior to start date.

Qualifications We Prefer:

• Customer Support Experience.
• Experience in using MS Office Suite, specifically MS Word, Excel, PowerPoint.
• Advanced abilities in data analytics and MS Office Suite.
• Familiar with the F135 propulsion system.
• Comfortable working in a high-pressure, fast-paced military HQ or operations center environment.
• Possess excellent presentation skills with experience briefing at the executive level (General/Flag Officer and Government/Industry equivalents).

The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.