Analyst - Pay Per Hour, Customer Services & Aftermarket

Analyst, Pay-per-Hour (PPH) India Team

Pratt & Whitney, an RTX business, is working to once again transform the future of flight designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious.

Come ready to explore and you'll find a place where your talent takes flight – beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future.

At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?

As an Analyst in the Pay-per-Hour (PPH) India team, you will be responsible to execute tasks and perform data analysis in support of engine maintenance agreements. Your role will entail understanding and performing a wide array of deliverables required to support the contract management of PPH contracts. Working closely with the customer service representatives, finance account managers and MRO specialists, you will act a subject matter expert on financial and operational data related to PPH contracts. You will be expected to provide recommendations for process improvements and enable digital transformation initiatives.

What You Will Do:

• Review different types of shop invoices for engine maintenance services included in our maintenance plan, ensuring the information is correct and aligned with contract requirements.
• Create Sales Orders using engine utilization data to support the Finance team in revenue activities.
• Update and maintain data across various internal systems and help prepare reports related to engine maintenance.
• Contribute to process improvements and support digital initiatives by sharing ideas and helping streamline workflows.
• Work closely with teams such as Business, Customer Management, Digital, Finance, and Cost Analysis to complete tasks smoothly and respond to contract data questions.
• Assist with digital transformation efforts by using basic Power BI and SQL skills to improve data analysis and reporting.

Required Qualifications & Skills:

• Bachelor's degree in engineering with 0–3 years of experience.
• Experience in Aviation, MRO, or Operations is an added advantage.
• Basic knowledge or prior exposure to SAP SD, SAP CRM, Power BI, and SQL.
• Strong analytical, problem-solving, and organizational abilities.
• Ability to perform well in a fast-paced, performance-driven environment.
• Self-motivated, able to handle tasks independently with minimal supervision.

What We Offer:

Long-term deferred compensation programs Daycare for young children Advancement programs to enhance education skills Flexible work schedules Leadership and training programs Comprehensive benefits, savings, and pension plans Financial support for parental leave Reward programs for outstanding work

Work Location: Bangalore

Travel: No travel requirement

Employment Type: General Shift

(This position requires flexibility to support outside the regular office hours as per the need basis)

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.