Salesforce Administrator

Salesforce Administrator

We are seeking an experienced Salesforce Administrator (Intermediate Level) to join our growing team. The ideal candidate will be responsible for the day-to-day configuration, support, maintenance, and improvement of our Salesforce platform. You'll collaborate with cross-functional teams to optimize processes, reporting, maintain data integrity, and implement enhancements that drive business growth and user adoption.

Key Responsibilities

• Manage daily administration of Salesforce including user setup, profiles, roles, permissions, and security settings.
• Configure and maintain custom objects, fields, page layouts, flows, validation rules, reports, and dashboards.
• Collaborate with business stakeholders to gather requirements and translate them into scalable Salesforce solutions.
• Support data management activities, including imports, updates, deduplication, backups and restoration, and data quality assurance.
• Assist with system integrations, third-party applications, and AppExchange installations.
• Provide end-user training, documentation, and ongoing support to ensure effective use of Salesforce.
• Monitor platform performance, identify issues, and coordinate with Salesforce Support when needed.
• Participate in continuous improvement initiatives and Salesforce release readiness activities.

Qualifications

• 2–4 years of hands-on experience as a Salesforce Administrator.
• Strong understanding of Salesforce best practices and data management principles.
• Experience with Sales Cloud and/or Service Cloud; Marketing Cloud experience a plus.
• Understanding of flows and automation tools.
• Ability to work collaboratively with both technical and non-technical stakeholders.

Preferred Skills

• Familiarity with Salesforce Lightning Experience.
• Experience with tools such as Data Loader, or similar.
• Exposure to integration tools (e.g., Hubspot).

About the Rapaport Group

The Rapaport Group is an international network of companies providing added-value services that support the development of ethical, transparent, competitive, and efficient diamond and jewelry markets. Established in 1976, the Group has more than 20,000 clients in over 120 countries. Our activities include: Rapaport Information Services – research, analysis, and news, RapNet – the world's largest diamond trading network, Rapaport Price List – the world's leading pricing metric for diamonds and Rapaport Trading and Auction Services – specializing in recycled diamonds and jewelry.