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Strategic Planning, Solution Service Development 1 Section - enterprise Solution Business Department(group Sales Div)

Lead the development of AI-powered mobile call recording services for enterprise clients
Tokyo
Mid-Level
1 month ago
Rakuten

Rakuten

A Japanese e-commerce and online retailing platform offering cash-back rewards and a variety of services and products.

Rakuten Group Service Planning Position

Rakuten Group provides innovative services in the telecommunications and IT industries, aiming for growth in the global market. In recent years, we have been expanding our services for corporate clients, providing DX solutions that empower businesses and maximize their enterprise value.

We aim to strengthen our mobile services for corporate clients and grow them into a core pillar of our business. By capitalizing on the accelerating adoption of DX (Digital Transformation) in enterprises, we will solve our customers' challenges by providing innovative services that maximize the use of mobile technology.

This position is part of the Service Planning Department and will be responsible for planning and providing optimal solutions, primarily centered around mobile services, to meet the needs and solve the challenges of corporate clients. You will be able to work with cutting-edge technologies, create innovative services that change society, and experience personal growth through collaboration with diverse industries, all while having significant discretion to be involved consistently from planning to implementation.

Due to business expansion, we are seeking individuals to lead the planning and promotion of mobile services for corporate clients. Specifically, we are looking for individuals who can lead the planning of new services to meet the mobile communication needs of corporate clients, improve existing services, and formulate business strategies to realize them. We are seeking immediate contributors who can accurately capture market trends and customer needs, create innovative mobile services, and accelerate the growth of our mobile business for corporate clients.

Position details include:

  • Planning and proposal of mobile network-related services for corporate clients
  • Formulation of business plans for mobile network-related services for corporate clients
  • Various coordination tasks, including scheduling adjustments with internal and external stakeholders
  • Promotion and sales support for new and existing services
  • Project example: Planning leader for new services utilizing call recording and AI technology with our own mobile network (including market information, sales strategy, business planning, and operations setup)

You will be able to work in a dynamically expanding organization, collaborating with global teams both inside and outside the company. We support efficient task execution by utilizing the latest IT tools and systems, including AI. We have a diverse team of members with backgrounds such as managers from foreign-affiliated IT companies, individuals from the telecommunications industry, and manufacturers. Many new graduates from Rakuten Group are also actively contributing, creating a vibrant atmosphere where everyone leverages their expertise to drive projects forward.

Mandatory qualifications include:

  • At least 3 years of work experience
  • Eager to take on new challenges
  • Highly motivated to actively learn and deepen understanding of unknown knowledge and technologies
  • Able to tenaciously tackle problem-solving even in difficult situations
  • Experience in project planning and management
  • Basic PC skills (Excel, Word, PowerPoint, etc.)

Desired qualifications include:

  • Experience in planning or developing services for corporate clients
  • Experience in planning and development within the IT/telecommunications industry
  • Knowledge of 3GPP IPNW, etc.
  • Business-level English proficiency (required for internal and external communication)

Additional information on location:

Rakuten Rise Office, Tokyo

#business #serviceplanner

Languages: English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)

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Strategic Planning, Solution Service Development 1 Section - enterprise Solution Business Department(group Sales Div)
Tokyo
Sales
About Rakuten
A Japanese e-commerce and online retailing platform offering cash-back rewards and a variety of services and products.