Strategic Business Planner - Network Section, Infrastructure Services Department (insd)

Infrastructure Services Department Position

Rakuten Group has 70+ services. Linking these diverse services through a common membership and loyalty program, Rakuten Group has created one of the world's most unique and robust ecosystems.

Infrastructure Services Department (INSD) mission is to provide high quality facility, network, compute and storage services; and is responsible for the maintenance, operation, and management of data center and network products for private cloud environments.

We empower Rakuten Group by stable, performant, secure, on-demand, green, cost competitive infrastructure.

We're waiting for persons who like to find new challenges, and who like to work together to resolve such new challenges.

Why We Hire

Rakuten Group continues to expand its businesses, and along with it, our infrastructure platform is also growing rapidly. To maintain stable operations, we are looking for individuals who will take responsibility for the financial aspects of our evolving infrastructure platform and grow with us.

Position Details

Our department is responsible for the maintenance, operation, and management of data center and network products for private clouds.

In this role, you will primarily focus on business planning through budget formulation and KPI design for these products, as well as execution support through P&L and KPI monitoring, and management reporting.

Responsibilities

Based on your experience, you will be assigned the following duties:

• Global budget formulation and budget-vs-actual management, including overseas locations.
• Monitoring of KPIs and P&L indicators, forecasting, identifying issues, and proposing/supporting the implementation of solutions.
• Data preparation and analysis for business strategy formulation concerning new and existing products.
• Proposing and supporting the implementation of initiatives for revenue improvement and cost optimization.
• Appropriate pipeline/business plan/P&L progress management throughout the product lifecycle.
• Setting appropriate service prices based on product characteristics, market prices, and business profitability, as well as managing billing/invoicing cycles.
• Support for creating billing data for internal users.

Work Environment

Team structure:

• 1 Senior Manager
• 2 Managers
• 3 Vice Managers
• 2 Team Leaders
• 25 members (15 members in JP office and 10 members in IND office)

Most of our members joined Rakuten through career recruitment to advance their careers and gain a wide range of experience and knowledge.

Our members are based in Japan, India, US, and EU, and communicate with each other mainly in English.

Mandatory Qualifications

- Strong logical thinking, analytical skills, and insight.

- Advanced data aggregation and analysis skills using Excel (including functions, pivot tables, and chart creation).

- Experience in data visualization and dashboard development using BI tools (e.g., Domo).

- Excellent communication skills to collaborate smoothly with relevant departments and drive projects.

- TOEIC score of 800 or higher, or equivalent English proficiency.

Desired Qualifications

- Experience in business planning, corporate planning, or equivalent roles within a business company.

- Experience in business strategy formulation for IT-related services.

- Knowledge and experience regarding data center and network products.

- Basic project management skills.

- A proactive attitude and ability to identify and solve problems even in unfamiliar business domains.