Project Manager (rakuten Mobile Business) - UX Strategy Section, Brand Marketing Strategy Department, Marketing Division

Job Opportunity

The Marketing Division leads brand, creative, marketing, and membership as a cross-group organization with a mission to expand Rakuten Group's membership value and ecosystem of over 70 services. We believe that the mobile domain is a platform that plays a fundamental role in the ecosystem, and as the Marketing Division, we are further promoting collaboration with Rakuten Mobile.

UX Strategy Section manages end to end user journey of Rakuten Mobile business including online and offline. By conducting UX research and designing product UX, like mobile App, we try to improve wide variety of touchpoints in our business.

Position: To expand organization for further growth of our mobile business.

There are many projects which starts as UX improvements are ongoing. We are looking for successful project managers who can manage a lot of stakeholders under uncertain situation.

Position Details:

• PMO and Project Management
• Creating the effective deck
• Hearing and organizing requirements of UX development from requestors

Work Environment: In our team, UX Specialists from various countries and background work closely as one team. As a UX specialized team, we manage comprehensive UX in Rakuten Mobile service including online and offline.

Mandatory Qualifications:

• Experience in PMO or Project management for more than 3 years
• Knowledge about software development process and UX design process
• Strong communication skills and ability to work in a team
• Logical thinking and problem-solving skills
• Interest and passion for UX trends and best practices
• Proficient Japanese language capability is required

Desired Qualifications:

• Experience of working in consulting companies
• Experience managing projects in large-scale and complex organizations

Other Information:

Additional information on English Qualification: TOEIC score of 800 or above. English proficiency for business conversation would be a plus.

Languages: English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)