✨ About The Role
- Design and architect integrations for new and existing customers to meet technical and business needs
- Manage and oversee the implementation of customized solutions to ensure timely delivery and customer satisfaction
- Provide technical guidance and support to customers during the implementation process
- Act as a liaison between customers and software development teams to address technical issues and enhance the product based on feedback
- Collaborate with internal engineering teams to align customer timelines and requirements for smooth project progression
⚡ Requirements
- Experienced in solutions engineering, software engineering, or technical program management with a focus on customer-facing activities
- Proficient in integration platforms, APIs, and RESTful services, with knowledge of Python and cloud/on-premises infrastructure
- Strong communication skills to effectively liaise between customers and internal engineering teams
- Demonstrated leadership abilities in managing cross-functional teams and projects
- Customer-centric mindset with a track record of exceeding customer expectations