QA Support I - Quality Assurance Analyst

QA Support I - Quality Assurance Analyst

Are you interested in working with the World's leading AI-powered Quality Engineering Company? Ready to advance your career, team up with global thought leaders across industries and make a difference every day? Join us at Qualitest!

We are looking for a QA Support I - Quality Assurance Analyst to join our growing team in Fremont, CA United States!

Role Summary: The Quality Analyst for PDF Image Review is responsible for ensuring the accuracy and quality of pdf images. This role requires meticulous attention to detail and a strong commitment to maintaining high standards as outlined in scorecards and operational guidelines. The analyst will review approximately ~350+ pdf images per week, ensuring each review is completed within a 5-minute turnaround time.

Key Responsibilities:

Review & Evaluation

• Assess and evaluate ~350+ pdf images per week.
• Use a standardized scorecard and provided guidelines to rate image quality.
• Identify and document poor quality pdfs, including making notes about content-related issues.

Issue Identification & Documentation

• Spot and report common issues such as blurriness, misalignment, incomplete images, or missing content.
• Mark and categorize "bad" images to facilitate process improvements and retraining as needed.
• Log evaluations and decisions in the designated system.
• Provide detailed notes and feedback on the issues identified for each image.
• Collaborate with relevant teams to communicate recurring problems or trends.

Compliance & Process Adherence

• Follow established quality guidelines and maintain consistency in evaluations.
• Complete each review within the 5-minute time frame.
• (Lead) Participate in calibration sessions to ensure scoring consistency.

Continuous Improvement

• Suggest and contribute ideas towards improving imaging and review processes.
• Support training and process documentation for new scorecard items or criteria.

Experience:

• 1+ year experience in quality assurance, data entry, or visual/content review roles preferred.

Technical Skills:

• Basic proficiency with computers and ability to navigate image reviewing software.

Key Abilities:

• Exceptional attention to detail.
• Strong organizational and time management skills.
• Ability to accurately follow instructions and guidelines.
• Reliable and consistent performance under tight deadlines.

Benefits: Why QualiTest?

• Be a part of a company who strives to support for diversity and inclusion in the workplace – we are one, we are many at Qualitest. Celebrate culture, share knowledge with engineers from around the globe, and inspire each other through our differences. We have more than 40% women and around 120 different nationalities. Local and global opportunities – we offer you internal rotation and international mobility opportunities to grow your career.
• Clear view of your career and progression with the company – Qualitest is growing massively (since 2021 – tripled our employees base – we now have more than 8,000 engineers) and giving you the opportunity to grow with us.
• Work hard and play harder with our flexible and casual culture. Take a break from work and join an employee event, or enjoy the amenities and games provided from one of our Employees Centers. Save your earnings and prepare for your future by enrolling in our 401k plan where Qualitest will match your contributions accelerating your savings plan.
• Take care of health with enrollment into one of our competitive healthcare benefits. Qualitest will match towards your HSA if you choose to participate.
• Never stop experimenting and learning with QCraft – our Learning & Development platform: 50,000+ courses, 300+ virtual labs, mentorship and leadership programs, professional tribes, sponsored certifications, and much more.
• Stay active and get rewarded with our Corporate Wellness Program. We pay your Gym membership and giving you opportunities to Earn additional vacation times for attendance the gym!
• Earn bonuses via our Client Referral and Employee Referral Program's. Refer and earn – tap your network for net-worth.
• We recognize our employees work via our Qudos platform - You can earn bonuses and spot awards by celebrating your and your peers' achievements.
• Planning a vacation? Looking for car insurance? Get access to Qualitest Employee Perks for discounts on anything from travel to electronics. With so many offerings the savings are endless!
• A Competitive pay, the salary range for the role is $40,000 - $42,000.

Visit our website at https://www.qualitestgroup.com/ If you like what you have read, send us your resume and let's start talking!