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Customer Support Specialist – SAP & International Orders (hybrid, Franklinton, NC)
Ensure accurate international order processing and timely customer communication
Franklinton, North Carolina, United States
Entry Level
$22
– 25
USD / hour
3 weeks ago
Qualified Staffing
A staffing agency specializing in temporary, temp-to-hire, and direct hire placements across various industries.
8 Similar Jobs at Qualified Staffing
Customer Support Specialist
We are seeking a Customer Support Specialist with strong SAP experience to join our team in Franklinton, NC. This hybrid position supports domestic and international customers by ensuring accurate, timely order management and excellent service. Schedule: Monday–Friday, 8:30 AM–4:30 PM (hybrid, with required on-site days)
Key Responsibilities:
- Manage customer orders, including domestic and international shipments
- Enter and maintain accurate customer data in SAP
- Coordinate documentation, packaging, and shipping requirements
- Provide timely updates on order status, delays, or changes
- Support new customer onboarding and ensure smooth account setup
- Handle complaints, returns, and credits as needed
Qualifications:
- Bachelor’s degree in Science or Business preferred; equivalent experience considered
- Strong SAP experience required (order management/customer service focus)
- 1+ years in customer service, logistics, or order fulfillment (technical company experience a plus)
- Excellent communication, problem-solving, and organizational skills
- Proficiency with Microsoft Office and CRM tools (Salesforce experience a plus)
Compensation: $22-25/hr DOEINDWak
Customer Support Specialist – SAP & International Orders (hybrid, Franklinton, NC)
Franklinton, North Carolina, United States
$22
– 25
USD / hour
Support
About Qualified Staffing
A staffing agency specializing in temporary, temp-to-hire, and direct hire placements across various industries.