Customer Service Representative

Customer Service Representative

Qualified Staffing is seeking an experienced and motivated Customer Service Representative to join our dynamic logistics client in Cartersville, GA area! If you have strong customer service skills, enjoy working in a fast-paced environment, and thrive in a warehouse office setting.

Key Responsibilities

• Provide frontline customer support by answering calls, resolving inquiries, and updating customers on order status
• Assist with receptionist tasks: phone support, greeting visitors, forwarding messages
• Perform data entry, filing, mailing, and general office support
• Support inventory control by:
• Conducting product counts (glass, cans, cartons)
• Investigating inventory discrepancies
• Locating products and pulling product samples
• Assist warehouse and traffic office with locating pallets
• Maintain office equipment & assist with administrative tasks as needed
• Represent the company with professionalism and a strong sense of ownership

Qualifications

• High school diploma or equivalent
• Previous customer service experience required (3PL/warehouse environment preferred)
• Detail-oriented with strong accuracy in data entry and counting
• Strong multitasking, organization, and communication skills
• Ability to work in a fast-paced environment and meet deadlines
• Comfortable cross-training and supporting multiple departments
• Reliable and strong work ethic

Schedule: Night Shift - Thursday 1am-7am, Friday, Saturday and Sunday 7pm-7am

Pay rate: $18.50 per hour

Apply today!