Director - Technical Services - IT & AV (res8)
Qiddiya Investment Company
Director - Technical Services
Qiddiya Investment Company is in search of a highly skilled and motivated Director - Technical Services to oversee the technical operations within our exciting projects. This role plays a crucial part in ensuring the successful implementation and ongoing excellence of our technical services, particularly in the operations related to Qiddiya's diverse entertainment offerings.
The Director of Technical Services will lead a talented team, managing key technical aspects including engineering, maintenance, and compliance with safety standards. The successful candidate will possess a strong background in technical operations, along with a passion for guest experience and operational efficiency.
Key Responsibilities
• Leadership and Management of Technical Services
o Provide strategic direction and leadership to the Technical Services team.
o Foster a culture of continuous improvement and operational excellence among staff.
o Manage recruitment, training, and performance evaluation processes.
• Operational Expertise
o Oversee the daily operations of Technical Services, ensuring optimal performance of attractions and facilities.
o Lead health and safety initiatives in compliance with industry regulations and standards.
o Develop and implement Standard Operating Procedures (SOPs) for all technical operations.
• Service Excellence
o Enhance guest experience by ensuring the highest quality in service delivery and operations.
o Utilize data-driven insights to prevent downtime and improve asset management.
• Budgeting and Financial Management
o Prepare and manage budgets, ensuring effective cost control.
o Analyze financial data to support strategic decision-making for Technical Services.
• Collaboration and Communication
o Collaborate with various departments to align technical services with overall project objectives.
o Maintain strong relationships with external stakeholders and partners to support ongoing initiatives.
• Technical Proficiency
o Utilize relevant software and tools, including maintenance management systems, to enhance operational efficiency.
• Safety & Risk Management
o Implement rigorous safety and risk management protocols to mitigate operational risks.