Trading Operations Executive (MY)
QCP
QCP Digital Asset Partner
QCP is Asia's leading digital asset partner, empowering clients to seamlessly integrate digital assets into their portfolios.
We offer a comprehensive range of solutions - from spot on/off ramping and fixed income strategies to vanilla options and bespoke exotics.
Driven by the vision to be the most trusted partner in digital asset markets, we provide innovative solutions that make digital assets a core component of every portfolio, balance sheet, and treasury.
Since our founding in 2017, we have witnessed the potential of digital assets to transform financial markets and the world at large. We exist at the centre of change, successfully navigating three market cycles and bridging institutional and crypto ecosystems.
We work to build trusted partnerships, putting client success and care at the heart of everything that we do.
Responsibilities
- Input payment instructions (Fiat and Digital Assets) raised by the trading desk; verify payment amounts and counterparty wallet information with accuracy and diligence.
- Ensure smooth execution of the end-to-end payment process, including fund releases to counterparties, with strict adherence to internal controls and due diligence procedures.
- Deliver high-quality client service support, escalating and directing inquiries to the appropriate departments when necessary.
- Contribute to improving client experience by supporting process enhancements, assisting with automation efforts, and helping to streamline workflows for greater efficiency.
- Support the team in identifying potential operational risks and ensuring controls are followed.
- Support the Team Lead in carrying out their responsibilities and assist in ad-hoc tasks as required.