Restaurant Manager – Express Service Outlets – Private Hotel & Training Center

Pyramid Global Hospitality

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a people first culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Deloitte Hotel & Conference Center

High-end private hotel and conference center called Deloitte University. Closed to the public.

Currently 800 hotel rooms - all single occupancy, no suites. Expanding to 1400 rooms early 2026!

Three restaurants including a Starbucks.

105,000 square feet of meeting space - Ballrooms, Amphitheater and classrooms.

Fitness Center, jogging trails and sports fields.

All professional clientele. No weddings, holiday parties, school groups, or other social-type events.

Located in Westlake, Texas - near Keller, Southlake, and Roanoke.

For more information about our property, check our website: BenchmarkHotelDFW.com

Benefits & Perks

• Awesome Employee Focused Culture with many Employee Events!
• Eligible for Holiday pay starting immediately. 10 Paid Holidays per year.
• Up to 14 Vacation & Sick days per year. - We are closed most holidays.
• Many opportunities to grow and transfer to new positions.
• Free Lunch in our newly remodeled Employee Cafe.
• Eligible for Medical Insurance and other awesome benefits within 30 days of employment.
• Employer matching 401k.
• Tuition Reimbursement.
• Free parking on-site.
• Free uniforms and we will clean them!

Overview

The Restaurant Manager is responsible for overseeing the operation and staffing of the four counter service outlets throughout the property and maintaining the highest level of standards, service quality and operational excellence. Outlets include Bistro 375 (Starbucks), Vista, Grove, and Café Ember. The Bistro’s serve a variety of coffee, smoothies, made to order sandwiches and bowls, and grab and go items.

Responsibilities

• Responsible for recruiting, interviewing, training, coaching, discipline and conducting performance appraisals for direct reports. Also responsible for creating schedules and approving employees time, time off and shift changes.
• Assign, train, support and direct the staff to carry out the basic operation of their roles to give maximum efficiency and performance, maintaining the policy and standards of the property.
• Coach, develop and provide feedback to the staff for the continued growth in their current and future positions within our company.
• Maintain a smooth-running operation while monitoring food and beverage quality and service levels.
• Ensure physical atmosphere and cleanliness of all guest facing spaces. Including, coolers, counters, floors, tables, chairs, and shelves.
• Assist with monitoring all current inventories (coffee, soda and beverages, snacks, pastries, made-to-order food products, and all associated items such as cups, lids, straws, etc.) and ordering new products.
• Maintain positive associate engagement levels throughout the four counter service restaurants.
• Maintain operational efficiency of all bistros through detailed forecasting and staffing.
• Ensuring great tasting, high quality food is being served. Resolving food quality issues & managing food safety. This includes the following: ensuring regular hand washing and glove changing, monitoring time and temperature logs on the food line, monitoring shelf lives and expiration dates, and enforcing all food safety policies and procedures.

Qualifications

• 2 years’ management experience required. 1 year experience managing managers or supervisors preferred.
• Three years’ experience in the hospitality industry required, preferably in food and beverage operations.
• Experience with coffee crafting desirable.
• Strong computer skills. Proficient in Microsoft Excel and Outlook. Microsoft Teams, Word, PowerPoint, and OneNote experience desirable.
• Strong knowledge with a Point-of-Sale system required. Infor experience desirable.

Job Category: DUCareersInFandB & DUCareersInManagement