Resort Maintenance Engineer III

Maintenance Engineer

The Maintenance Engineer is responsible for maintenance repairs to the entire hotel facility; including hotel rooms, public areas, administrative offices, and meeting rooms. Repairs may include, but are not limited to, plumbing, electrical, heating and cooling, ventilation, furnishings and fixtures, painting, wall cover repairs, light carpentry, door and window repairs.

Essential Functions:

• Attend to guest requests, inquiries and complaints relating to maintenance concerns and refers unresolved issues to supervisor or Manager on Duty in a timely manner.
• Perform preventive/predictable maintenance and necessary repairs on all hotel equipment with minimum down time, including maintenance and repairs to laundry, boiler, plumbing, HVAC, electrical, meeting rooms and guest rooms.
• Repair and maintain physical structure of establishment. Perform minor and routine painting, plumbing, electrical wiring, and other related maintenance activities, using hand tools and power tools to ensure smooth operations of HVAC, refrigeration, natural gas.
• Install and replace lighting fixtures and bulbs.
• Maintain shop areas, spare parts areas, storage areas and inventories of materials, equipment and associated parts of the trade.
• Visually inspect and test machinery and equipment. Listen for unusual sounds from machines or equipment to detect malfunction and discuss machine operations variations with supervisors or other maintenance workers to diagnose problem or repair machine.
• Install and repair electrical wiring and electronic components of machinery and equipment.
• Ensure that daily inventory of the department’s tools and equipment that are issued to the Maintenance Engineer in the en is completed prior to completion of the shift.
• Fabricate and repair furniture and fixture.
• Respond to all emergency situations including fire alarms, disasters, power failures, etc. and assist as needed.

Other Functions:

• Ensure that services are coordinated to provide the best in guest satisfaction by maintaining contact via telephone or radio with other departments such as Front Desk and Housekeeping.
• Assists in delivering and set-up of all new equipment such as televisions, mattresses, tables, chairs, etc.
• Notify management concerning need for major repairs and report out-of-the ordinary issues and unsafe conditions immediately.

Qualifications:

• Ability to detect malfunctioning equipment, discuss machine operations variables, diagnose problems and make repairs.
• Ability to handle sensitive, confidential information discreetly and professionally
• Ability to work independently with limited support
• Excellent verbal and written communication skills
• Strong detail orientation; ability to set priorities, multi-task and meet deadlines
• Excellent problem-solving skills, including the ability to problem solve without direct supervision.
• Proven ability to work effectively in an unstructured, fast-paced and constantly changing environment
• Basic computer skills; knowledgeable in Microsoft Office Suite (Word, Excel)
• Excellent time management and organizational skills
• Understand and is able to read blueprints and wiring diagrams.