Hospitality Service Coordinator - Washington DC

Pyramid Global Hospitality

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

About our property:

Workplace Hospitality Services is all of the best aspects of hospitality placed into a corporate workplace environment. We are the ambassadors of culture and provide industry leading hospitality services to over 50,000 office workers throughout our properties while allowing their work day to be executed seamlessly. Covering over 15 million square feet of space overall, we support daily office reservations, supply needs, provide expertise on building and local amenities as well as world class event planning services. Our Workplace Hospitality Coordinators are experts in event execution, proprietary systems administration, customer service, and so much more. We make the difference by creating moments that matter and pave the way for an exceptional day. We support the clients, so they can support the business.

What you will have an opportunity to do:

If you love creating memorable experiences for clients while being an organized critical thinker, we are looking for you! You will be responsible for overseeing the operations, and movement for your assigned spaces. Work Schedule varies based on client needs and business demands.

• Work closely with Meeting & Event Managers to execute events
• Greet guests and assist as needed Liaison between Meeting Managers, AV Support and Vendors
• Walk meeting and event space, reports any upkeep needs
• Follow up with all event change requests
• Knowledgeable in basic A/V and IT functions
• Use internal systems to manage space and usage
• Maintain effective communication and positive relationships with all operating departments
• Maintain par office supplies and monthly inventory

What are we looking for?

• Previous Guest Services experience
• High School Diploma or equivalent; minimum 2 years general office experience
• Good computer software knowledge of Microsoft Office, Google Workspace, Video Conferencing platforms (Zoom, Teams, etc.)
• Good verbal, written, interpersonal and relationship building skills
• Ability to troubleshoot audio visual issues

Compensation: $28 - $30

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.