Conference Services Attendant

Conference Services Attendant

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Location Description: Located along the western shores of Lake Michigan, Wingspread Retreat & Executive Conference Center encompasses three unique buildings nestled on 36 acres of lush, natural landscape. The original iconic building, designed by Frank Lloyd Wright and known simply as Wingspread, is the heart of this striking complex. The property also features a modern and inviting 40-room Guest House facility and a conference facility. In all, over 15,000 square feet of meeting space certified by the International Association of Conference Centers offer inspiring views of the nature all around us. Here, guests find everything their group needs in one secluded but accessible venue. We invite you to experience a venue where every detail—from the iconic architecture to our proprietary convening model—comes together in an extraordinary way that lends itself to creating ideas and transforming them into solutions. When Frank Lloyd Wright walked this property decades ago, nature was his inspiration and his canvas. Just as they served as the cornerstone for creating Wingspread, Frank Lloyd Wright's love of form and function, site, structure, timing and context drive our approach to delivering an incomparably organic and dynamic meeting environment. It's the tranquil setting and fully-tailored experience of each individual guest. It's The Johnson Foundation's legacy of forwarding-thinking problem-solving. It's all of these combined, in one special place. This is the ideal setting for successful meetings. Meetings this customized and unique require a team of the area's most talented people. A precision focus on service, attentiveness and detail are the attributes of a Wingspread team member. Our exclusive, semi-private campus is an inspirational place to work and share your talents. Visit wingspread.com to learn more about this historic and effective venue. We look forward to meeting you.

Position Summary

The Conference Services Attendant is responsible for physically moving, setting up and breakdown of all conference center equipment for all Benchmark Racine properties including but not limited to The Council House, Homestead, Wingspread, Conference Center, The Guest House, and off-site functions.

Essential Functions of the Position

• Set up meeting rooms/dining room according to the function sheets or set-up sheets and check with Guest Services Manager or Conference Planning Manager for additional conference set up.
• Break down rooms after functions.
• Pleasant and positive attitude toward guests and fellow employees.
• Return equipment to the proper storage areas.
• Keep storage areas in order.
• Public area housecleaning as assigned by Guest Services Manager and Conference Planning Manager including but not limited to: Window washing Mopping/stripping/waxing of the floors Carpet cleaning Vacuuming Dusting high areas Assisting with the moving of furniture during housecleaning projects Daily assigned housecleaning
• Set up standard audio/visual by request and as stated on function sheet and have working knowledge of all equipment including Crestron panels, Smart or Team Boards, teleconferencing systems, lap tops, DVD/VHS, LCD projectors, overhead projectors, recording equipment, and more.
• Assist guest with PowerPoint presentation installations.

Marginal Functions of the Position

• Other duties as directed by Conference Planning Manager / Guest Service Manager
• Maintain awareness of unusual circumstances and report them to a manager.
• Communicate ideas and problems to a supervisor/manager.
• Report all injuries immediately.
• Attend to minor maintenance of equipment, including but not limited to: Light bulb replacement Guest room maintenance Preventive maintenance of equipment

Education, Experience and Skills Required

Must have valid driver's license. Must be able to communicate in English to guests and employees. Six months experience with conference services and/or maintenance preferred.

Experience: No prior experience required. Prior banquet experience preferred. Licenses or certificates: Valid motor vehicle license required.