Managed Services - Information Technology Client Engagment Management - Director

Director, Software And Product Innovation

At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionize industries and deliver exceptional user experiences.

Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion, and a commercial mindset are all foundational to our success. You create a healthy working environment while maximizing client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Lead in line with our values and brand.
• Develop new ideas, solutions, and structures; drive thought leadership.
• Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
• Balance long-term, short-term, detail-oriented, and big picture thinking.
• Make strategic choices and drive change by addressing system-level enablers.
• Promote technological advances, creating an environment where people and technology thrive together.
• Identify gaps in the market and convert opportunities to success for the Firm.
• Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.

As part of the Client Engagement Management team you will build and maintain sturdy relationships with clients, securing their satisfaction and success with PwC's services. As a Director you will set the strategic direction, lead business development efforts, and oversee multiple projects while maintaining impactful executive-level client relations. This role requires a visionary leader who can identify new possibilities, manage engagements from initial contact to project delivery, and foster a collaborative environment that promotes client success.

Responsibilities:

• Establish and communicate the strategic vision for client engagements
• Drive business development initiatives to enhance client relationships
• Oversee project management from inception to completion
• Identify and seize new business opportunities
• Foster a collaborative atmosphere that prioritizes client success
• Maintain executive relationships with clients
• Promote client satisfaction through impactful engagement strategies
• Mentor team members to cultivate their professional growth

What You Must Have:

• Bachelor's Degree
• 10 years of experience

What Sets You Apart:

• Master's Degree preferred
• Certification(s) Preferred: AWS, Azure, GCP Specialized, or Project Management Professional (PMP), or SAFe Agilist
• Excelling in client relationship management
• Managing multiple projects from start to finish
• Demonstrating exceptional problem-solving abilities
• Proven experience in overseeing business development objectives tailored to managed services offerings.
• Demonstrated experience IT Enterprise, IT Outsourcing (ITO)
• Communicating effectively with diverse stakeholders
• Understanding market trends and business dynamics

Travel Requirements: Up to 60%