Senior Salesforce Technical Architect (manager)

Senior Salesforce Technical Architect

Kia Ora, It's an incredibly exciting time to join PwC New Zealand. We're investing in the digital upskilling of all our staff, putting technology at the forefront of our solutions. Put your skills to work in new and unexpected ways, powered by the latest technology.

Salesforce's industry-leading customer relationship management (CRM) platform, combined with PwC's deep expertise, global reach, and industry specialisations, supports organisations to connect with people in more meaningful, profitable, and customer-centric ways. Together, we focus on transforming today's businesses by applying our collective experience, expertise, and capabilities to optimise value and deliver lasting results.

PwC New Zealand is seeking a highly skilled Senior Salesforce Technical Architect to join our dynamic Customer Transformation team in Pōneke / Wellington. You will play a crucial role in leading the design and implementation of Salesforce solutions to support large-scale technology-enabled transformation projects. You will leverage your extensive technical expertise and experience, including your skills with AI, to ensure successful project delivery and client satisfaction across diverse industries.

Key responsibilities of this role include:

• Develop architectural blueprints, detailed documentation and developer briefs for proposed solutions.
• Design integration architecture between Salesforce and legacy systems for our clients.
• Estimate delivery of both Salesforce and integration solutions.
• Ensure all PwC processes and risk activities are completed according to PwC global and local standards.
• Collaborate with clients to understand their business needs and translate them into effective Salesforce and enterprise solutions.
• Build long lasting client and team relationships.
• Identify, support and drive opportunities with existing and new clients within a team environment.
• Provide strategic guidance and best practices to ensure system integrity and operational effectiveness.
• Technical leadership for our team and across our portfolio of clients driving best practice solution leadership.
• Leverage AI where possible to accelerate efficiency, accuracy and consistency for project delivery.
• Mentor and support junior team members, fostering a culture of continuous learning and improvement.
• Stay abreast of the latest industry trends, tools, and technologies to drive innovation.

Skills and experience:

• 8+ years of experience in Salesforce ecosystem.
• Been involved in at least 10 implementations of Salesforce preferably within enterprise size clients.
• Experience in the public sector, financial services sector, and/or utilities sector.
• A solid list of Salesforce certifications. Application and system architecture certifications are desirable.
• A degree in computer science, information technology or related field.
• Experience in building and deploying complex integrations or Salesforce solutions.
• Proficiency in Apex, Omnistudio, Lightning web components, and Salesforce integration tools.
• Experience in designing and implementing CI/CD deployment pipelines.
• Excellent understanding of CRM architecture, integration, and functional configuration.
• Experience working in an agile environment and familiarity with project management tools (e.g., Jira, Confluence).
• Excellent problem-solving, analytical, and communication skills.
• Proficiency leveraging AI and proven experiences using AI in a work context.
• Ability to communicate technical concepts in plain English to clients and colleagues.
• Ability to travel within New Zealand as needed.
• Customer-friendly attitude with a focus on building strong client relationships.
• Team player with a proactive approach to problem-solving and continuous improvement.

Highlights of working at PwC NZ:

• Unrivalled level of access to industry expertise, both locally and through our wider global network of member firms, where you'll be enabled by cutting-edge technology.
• PwC shows care to employees by providing life and income protection as part of our total remuneration package.
• PwC's paid parental leave applies to all parents regardless of gender, so all our employees can be involved with raising their children.
• Enhanced leave capabilities - an opportunity to purchase additional leave and two staff recognition days available each year.
• Digital upskilling through our Digital Academy.

Hit the Apply Now button!