Senior Salesforce Developer/tech Lead For Managed Services

Senior Salesforce Developer/Tech Lead For Managed Services

The Application Managed Services team is a part of PwC Poland, involving 66 superheroes who react before anyone even notices a problem! Our work requires constant monitoring of the operation of applications and real-time response. We also improve existing products and introduce new functionalities, so that applications can advance in parallel with our clients' growth. Our work is recognized worldwide – from Newfoundland to Singapore; we work in several languages. We repair, keep our fingers on the pulse, create CR, document, and sometimes teach our clients' employees. That is why planes fly, satellites transmit a signal, publishing houses print books, and cars are delivered ahead of schedule. The better we work, the less you notice us. Plus, we simply love what we do. We deploy the most innovative Customer Experience solutions for our clients.

Your future role:

• In cooperation with Service Delivery Manager lead technical support, maintenance, and enhancement of our Salesforce applications, ensuring high performance and alignment with business objectives,
• Lead technical SWAT team to resolve complex issues and Major incidents, including root cause analysis and improvement plan preparation,
• Support of platform upgrades (Salesforce Major Release) including analysis of changes, development and configuration,
• Documentation creation and update,
• Mentor junior developers, promoting a culture of learning and technical excellence within the team,
• Proactively identify areas for improvement and lead initiatives to enhance our Salesforce ecosystem's functionality and efficiency,
• Collaborate with Clients and other stakeholders to translate business requirements into scalable Salesforce solutions,
• Address and solve technical challenges including architecture design and system performance.

Apply if you have:

• Expertise in Salesforce Apex, Visualforce, and Lightning Web Components, with the ability to write efficient, scalable code, and creating technical documentation,
• Deep understanding of Salesforce architecture, including advanced knowledge of Salesforce Sales Cloud, Service Cloud, and Experience Cloud,
• Proficiency in advanced Salesforce data modeling, management, and security best practices, Proficiency in implementing and managing Salesforce integrations, with a solid understanding of various integration patterns and platforms,
• Familiarity with CI/CD practices for Salesforce, using tools like Copado, Jenkins, or Gearset,
• Experience using Salesforce monitoring and debugging tools to ensure optimal performance and reliability,
• Proven track record in IT Support projects in an international environment,
• Experience in leading and mentoring the technical team, supervising the progress of works and taking responsibility for the quality of the entire solution provided
• Advanced proficiency in English and Polish.

Nice to have:

• Experience in working with MuleSoft Anypoint Platform,
• Knowledge of Salesforce Field Service and B2B Commerce,
• Open mind to learn new technologies and solutions.

By joining us you gain:

• Work flexibility - hybrid working model, flexible start of the day, workation, sabbatical leave,
• Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co/financed by PwC and conversations with native speaker,
• Wide medical and well-being program - a medical care package (incl. physiotherapy, discounts on dental care), coaching, mindfulness sessions, psychological support, education through dedicated webinars and workshops, financial and legal advice,
• Possibility to create your individual benefits package (a.o. lunch pass, insurance packages, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase,
• 3 paid hours for volunteering per month,
• Additional paid Birthday Day off,
• And when you start enjoying PwC as much as we do, you may recommend your friend to work with us.

Recruitment process:

• Complete the form and send your resume,
• Talk to our Recruiter on a short HR screening call,
• Meet us for a technical interview!

Send your application today! In case you have any additional questions, contact us: pl_ITrecruitment@pwc.com.

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